Office Manager Cellular Pathology

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Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

We are looking for an experienced office manager or team leader, to join the friendly team in Histopathology at Broomfield Hospital.

Cellular Pathology at Broomfield Hospital is a busy department that incorporates Histology and Non-gynae sample preparations. The department handles over 30,000 specimens p.a.

You will be responsible for ensuring robust systems are in place for the management and co-ordination of the Cellular Pathology office, providing comprehensive administrative support and knowledge to the Consultant Histopathologist team and junior doctors. Working closely with the laboratory team, cancer pathway trackers and Pathology management team and colleagues across MSE.

You will provide excellent leadership to the Cellular Pathology Admin & Clerical team and support the department in order to successfully achieve the current Histology cancer waiting times target.

You will provide high level, professional and confidential support to the Operational Manager and Service Unit manager covering all aspects of the service provision, ensuring the delivery of high quality histology service.

This is also an exciting time to join the team with a number of Histopathology transformation and automation projects planned.

If you are interested in the role and believe you hold the qualities we require, then please apply today!

Main duties of the job

• Communication and escalation to the senior Pathology management team regarding the Histology Department's performance and trends monitoring the 2 week waits turnaround times. (2WW TAT).
• Liaison with service users including the team external to pathology sensitive information including breaches to local and national benchmarks.
• Responsible for working with colleagues across Pathology MSE and maintaining the Trust's good relationships with external agencies including other Trusts.
• Use a variety of approaches in liaising with histology users and colleagues within the laboratory to gain the best outcome for the service in line with Departmental objectives.
• Produce, review and finalise high quality responses to complaints and incidents, working closely with the governance team in line with the Trust's procedures and protocols.
• Regularly promote and encourage open communication to ensure good wellbeing in the workplace.
• Provide support, motivation and clear guidance to the A&C team in line with Trust core values and expected behaviours,
• Develop and maintain the management of training and development and competency plans for the A&C team ensuring appropriate cover of tasks and rotas are in place.
• Support the essential tasks carried out by the medical secretary Histopathology team.

Working for our organisation

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Detailed job description and main responsibilities

Are you looking for an exciting Office Manager role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person specification

Qualifications

Essential criteria

• Educated to A-level standard or evidence of higher level Administrative Studies (or equivalent)

Desirable criteria

• Management qualification / studies

knowledge and experience

Essential criteria

• Significant knowledge and experience of computer systems within NHS Healthcare setting
• Experience of leading and managing a large team, including chairing meetings and experience of working collaboratively across professions, services and organisational boundaries.
• Ability to work independently and process information quickly in order to identify risk and priorities for the Trust

Desirable criteria

• Experience of project management.
• Experience of Pathology systems, Winpath LIMS systems

Personal and People Development

Essential criteria

• Self motivated with enthusiasm and ability to motivate others
• Excellent communication skills, ability to negotiate with senior staff & ability to manage conflict resolution successfully within teams

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Office Manager Cellular Pathology JD - V5.1 (PDF, 304.4KB)
• Privacy Policy (PDF, 441.0KB)
• AFC Pay Poster 25/26 (PDF, 32.3KB)
• Behaviours Framework (JPG, 298.0KB)
• Applicant MS Teams Checklist (PDF, 560.5KB)
• Trust marketing brochure (PDF, 2.1MB)
• General Statements - AFC - V5.1 (PDF, 424.6KB)