Offers Assistant Manager FTC

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Job Description

What's in it for you

Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S.
• Attractive annual bonus, based on company performance and personal goals.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes

Key Accountabilities

• Technical expert. Build knowledge of all offer set up systems across Food, C&H including UK and ROI
• Leading on new propositions. Get involved in scoping meeting for new offer types. Effectively understand what the ask is and what is possible, or needs further investigation or development. Partner with one of the set up team assistants to handover set up tasks and to support
• Move trials into business as usual process, when appropriate. Write the process, train the team, challenge each step for automation improves
• Understand offer set up processes, identify opportunities for simplification or automation at each step. Be confident to ask for help to drive improvement from outside teams, and to think of ways to influence to get the job done
• Trouble shooting. Getting involved quickly and effectively to support from a Tech point when things go wrong

Key Skills

• Technically minded, loves to fix things
• Confidence and knowledgeable to identify improvements and to strongly influence others
• Builds great business internal and external relationships, to drive smooth cross functional working
• MS Office and Office 365 skills.
• Experience of offer set up systems: OMP (Offers Management Platform), Beanstore, WCS.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.