Offer Strategy Manager

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Offer Strategy Manager

Role Context

Support the strategic development and performance of UK Personal Investing offers, with a focus on retirement and investment propositions. This role bridges strategic analysis with offer execution, contributing directly to the roadmap and performance outcomes.

Job Description Summary

Manages a team of strategy analysts and partners across the business to deliver actionable insights, shape offer strategy, and drive feature development. Works closely with the Head of Offer Strategy to align tactical execution with strategic vision.

Key Responsibilities

• Lead strategic analysis and insight generation to inform offer strategy and feature design.
• Translate market trends and customer needs into offer enhancements.
• Collaborate with CX, Ops, Tech, Marketing, Finance, and Legal to shape and deliver offer initiatives.
• Support roadmap development and execution for retirement and investment offers.
• Develop and coach strategy analysts, fostering a culture of curiosity, rigour, and growth.
• Present strategic recommendations to senior stakeholders and influence decision-making.
• Monitor offer performance and contribute to continuous improvement efforts.

Qualifications & Experience

• Proven experience in strategy, product, or offer development within financial services.
• Strong analytical skills and ability to synthesise complex data into clear insights.
• Experience managing and developing high-performing teams.
• Excellent stakeholder engagement and communication skills.
• Understanding of retirement, savings and
• investment markets .
• Degree-level education; postgraduate qualification desirable.

What We Offer

• Competitive salary and benefits.
• Career development and progression opportunities.
• A collaborative and inclusive working environment.
• Hybrid working: Monday and Friday from home; Tuesday to Thursday in office.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.