OCC & Engineering Manager - DCS

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Job Title: Data Centre Technical Engineering Supervisor

Business Sector: Data Centre Solutions

Location: London

COMPANY PROFILE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Purpose of the Job

CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Engineering Supervisor to join the team located in Slough.

The successful candidate will be able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments. The position of the Data Centre Engineering Supervisor is key to the technical operations of the building and its infrastructure.

As the post holder, you will be expected to have a detailed understanding of the installed building services systems, contingency procedures and be proactive in passing on this knowledge to other members of the Site Personnel. The Data Centre Engineering Supervisor will also be expected to become familiar with aspects of the administrative and engineering operations within the contract.

In general, your role will be to ensure the efficient operation of the critical and noncritical engineering services, PC based systems and the associated plant. Achieving 100% availability.

Working closely with the Engineering team, the Data Centre Engineering Supervisor role will be to act as a technical coordination point for the day-to-day maintenance activities, including the Specialist Subcontractors, Suppliers and other support teams. One of the key activities involves the role of a HV authorised person.

You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. You will be required to attend site meetings with the client.

Further to this the Engineering Supervisor will be a key player in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards.

The Data Centre Engineering Supervisor with Support from the Campus Technical Manager will be responsible for ensuring all technical paperwork is created and approved to a high standard, this includes but is not limited to Safety Programs, Risk Assessments, Switching Schedules.

Key Responsibilities

• Able to manage a team of Engineers
• Able to manage own time and allocate works to other team members
• Able to manage cost related to delivery of maintenance activities (specialist and self-perform)
• Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs
• Operate change control process covering business critical areas
• Provide technical management reports as required
• Provide Technical Support and Leadership to the building Engineers
• Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours - providing technical support and leadership.
• Support critical environment related technical audits
• Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems
• Advise the Facilities Management Team of changes in critical environment requirements
• Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor
• Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
• Escalate urgent issues identified through to the Technical Manager
• Responsible for the Curation of the site library of Technical paperwork such as Switching Schedules and SOPs
• Responsible for ensuring site training requirements and curating the site specific training program under the guidance of the Campus Technical Manager
• Responsible for technical Sign off for new recruits and guidance of engineers technical development
• Responsible for Ensuring CBRE platforms utilised and maintained such as Quantum to ensure risk radar kept up to date.
• Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods.
• Positive contribution to the "team" effort, with a "can do" attitude and raising of standards.
• Develop the engineering team though coaching and mentoring on critical maintenance and operations as defined within CERM methodologies.
• Actively manage and where required, supervise engineering risks through applying CERM methodologies.
• Oversee the site engineering team in the proficient use and application of CERM.
• Undertake other tasks, as required by the Technical Manager, in accordance with experience and competencies.

PERSONAL SPECIFICATION

• Electrician with recognised qualifications (apprenticeship, HND, C&G)
• 18th Edition Electrical Wiring Regulations - essential
• Previous experience in operating data centres/critical environments
• Knowledge of emergency response/standby/call out activities and protocols
• Understand the monitoring of utilities and environmental programmes
• IOSH or equivalent H&S training
• Excellent facilitation, communication skills at all levels
• Self-motivated, resourceful and pro-active
• Confident decision maker
• Understanding of water hygiene (L8) - desirable
• BMS Controls experience / HVAC experience - desirable
• Operational experience of UPS, Standby Power and Critical Environment Cooling
• Operational experience of managing Environmental, Health & Safety and Quality Systems
• PC and MS office skills
• Experience of system integration and handover preferred
• Management Experience Essential
• Strong Communication skills Essential
• Candidate must be confident with training others, communicating in high pressure situations with superiors and clients and be able to enforce the CBRE safety Rules

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.