Nurse Manager (Pagination Products)

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Nurse Manager (Pagination Products)

Location: The role will be hybrid working 1 or 2 days per week at one of our office locations Southport, Manchester, Liverpool or Leeds.

The successful candidate will assist the Head of Department in managing and leading the day to day running of the clinical nurse pagination teams to ensure timely provision of high-quality pagination products to all customers. The role will also require you to identify and deliver training through the department as and when necessary.

In return Fletchers can offer:

• Competitive salary
• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some Dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards

Medical Law Service part of Fletchers Group Solicitors:

Medical Law Service part of Fletchers group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We're committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We're proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Main Responsibilities for the role:

• Lead the Senior Nurses and their respective teams to ensure team performance against KPI's, product delivery SLA's.
• Ensure that the teams/department meet their financial objectives.
• Management of the team by use of relevant management information.
• Review, analyse and report as and when necessary on performance, (weekly and ad hoc) ), on team performance to the HoD and D of MLS.
• Revise and/or formulate policies and promote their implementation.
• Ensure that nurse team remains compliant by conforming to established operational regulations.
• Work with the QA Coordinator to ensure quality of the pagination products completed within team using medical knowledge and expertise to establish consistent quality of clinical opinions provided.
• Highlight and deliver training and assist in development needed of the nurse analysts.
• Support and work closely with HoD, Operations Manager and Director of MLS, evaluating the efficiency of pagination processes and improve in line with organisational objectives as and when needed.

The above list is not exhaustive of any other tasks, which may be required.

The ideal candidate will have:

• Extensive/strong medical legal experience and knowledge of the healthcare sector.
• Experience of medical records handling and analysis.
• Be highly motivated, organised, and proactive and have precise and high-level attention to detail.
• Strong communication skills with the ability to be able to disseminate information with attention to detail and accuracy.
• Experience of leading and managing teams effectively.
• Successful project delivery.
• Proven successful track record of understanding business requirements and the key performance MI required to support ongoing business improvement & business continuity.
• Ability to work with and influence stakeholders.
• Proficiency with Microsoft Office package, including advanced level knowledge of Excel.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.