NPO Project Manager

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Job Description

The Customer Project Manager ensures projects are delivered within scope, budget, schedule, and quality. They oversee all phases, from planning to completion and operation. Key responsibilities include stakeholder management, risk mitigation, and resource coordination. They drive improvements to protect project margins while identifying upselling and cross-selling opportunities. This role is essential for ensuring customer satisfaction and business growth.

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Responsibilities

• Manages project scope, cost, schedule, and quality (CSSQ), adapting plans as needed.
• Leads contract execution, risk management, and stakeholder engagement.
• Ensures seamless transitions between sales, delivery, and care phases.
• Drives financial and operational forecasting, optimizing profitability and efficiency.
• Enhances customer relationships through proactive communication and issue resolution.
• Identifies opportunities for contract expansion and continuous improvement.
• Leads project teams, applying best practices and lessons learned.
• This role offers hands-on experience in strategic project management, business growth, and customer engagement.

Qualifications

• Proven experience in project management.
• Expertise in cost, scope, schedule, and quality (CSSQ) management.
• Experience in customer relationship management and stakeholder engagement.
• Strong leadership, communication, and problem-solving skills.
• Ability to identify and drive business growth opportunities.

About Us

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.