Nights Duty Manager

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At The Caledonian Edinburgh, exceptional service continues throughout the night. We are seeking a Nights Duty Manager to support overnight operations, ensuring guest safety, service excellence and seamless hotel performance after hours.

The Person:

• Calm, confident and professional working independently overnight
• Strong leader with sound judgement and decision-making skills
• Guest-focused with excellent problem-solving abilities
• Highly organised with strong attention to detail
• Flexible to work night shifts and support operational needs.

The Role:

• Support the leadership of overnight hotel operations
• Act as a senior point of contact for guests and team member
• Maintain safety, security and service standards throughout the night
• Ensure operational continuity and accurate reporting
• Deliver a smooth handover to the Front of House team.

Key Responsibilities:

• Support the nights team and allocate overnight duties effectively
• Handle guest issues swiftly, calmly and professionally
• Complete night audit processes and financial controls
• Monitor hotel security, safety and risk overnight
• Communicate clearly with the Front of House Team & Operational Departments.

The Benefits:

• Competitive Salary of £28,496.00.
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues - The Court & Caley Bar
• Discounted use of Leisure Facilities
• Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships - T&Cs apply
• 28 Days of Annual Leave, increasing with long service
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you'll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.

Begin your journey with one of Edinburgh's most iconic hotels.

?? Learn more: www.klarenthospitality.com/careers