Neurosurgery Administration Service Support Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

An exciting opportunity has arisen in Neurosurgery, Trauma Directorate. We are seeking a dynamic, proactive and highly motivated individual to join the management team, based on a 12-month fixed term contract.

Duties include but are not limited to: line management of admin staff and their performance, the monitoring and reporting of activity, participation and providing information at directorate management meetings.

The post will provide a great opportunity for individuals looking to develop their career in NHS management, allowing the post holder to share and standardise best practice and to improve patient pathways and overall patient experience.

The successful candidate will be highly efficient and organised with an ability to prioritise and problem solve in a busy NHS working environment.

Main duties of the job

• To oversee and support the administration of the St Marys Neurosurgery Department .
• The role will support the Multidisciplinary team and be responsible for efficiently managing the 18wk RTT timeline for Neurosurgery patients.
• The role also requires managing a small team, monitoring processes and performance within the service. This includes the day to day planning prioritization of the work associated with their team and organise all activities in order to achieve a cost effective, productive, high quality service.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

EDUCATION

Essential criteria

• Degree level qualification or equivalent training and/or experience

SKILLS/ABILITIES

Essential criteria

• Ability to prioritise and delegate tasks appropriately
• Excellent problem-solving skills.
• Lead by example
• Ability to work autonomously or as part of a team.

EXPERIENCE

Essential criteria

• Knowledge of administration procedures and computerised software
• Operational experience in a managerial role.
• Staff management including objective setting and appraisal, performance review & people development.
• Track record of influencing and engaging staff.

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job description (PDF, 528.8KB)
• Functional Requirement Form (PDF, 272.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)