Network Manager

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Job overview

An exciting opportunity has arisen for a motivated and organised Network Manager to lead the North Central London (NCL) Adult Critical Care Operational Delivery Network (ODN). The ODN works closely with all Adult Critical Care Providers across the NCL Integrated Care System (ICS) to agree and deliver a work plan that satisfies the national commissioning agenda for this service area and helps improve service delivery for patients requiring Adult Critical Care.

Main duties of the job

The post holder will be responsible for developing good working relationships with other system level functions such as Acute Providers, Integrated Care Board teams, the NHSE London ACC Programme Team and the London ACC Transfer Service.

The post and the Network are hosted by University College London Hospitals NHS Foundation Trust, but it is an essential aspect of this post that the Network Manager will work closely and frequently with all the Adult Critical Care units/ providers across NCL ICS.

This is a high-profile role within the Trust and ICS with an emphasis on operational delivery, innovation, efficiency. The postholder will be expected to represent the network within local, regional and national critical care forums and participate in sharing and contributing to best practice.

The post holder will work closely with Network Clinical lead, Nurse Lead and Senior Responsible Officers (SRO's) to provide an efficient, effective, and high-quality ODN. Working as part of a supportive team you will be able to access training and education opportunities to enable success in the role. This is a great opportunity for anyone ready for the next step in their management and leadership career.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person specification

Knowledge and Qualifications

Essential criteria

• Knowledge and Qualifications
• Knowledge of Programme Management tools/systems

Desirable criteria

• Master's Degree or equivalent management qualification/experience
• Project Management Qualification e.g. PRINCE 2/MSP or equivalent

Experience

Essential criteria

• Relevant management experience with evidence of leading projects and delivering improvements
• Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative data
• Experience in business planning and in the development and effective implementation of strategic plans
• Experience of working with a wide range of internal and external stakeholders, at all levels
• Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Quality focused with and innovative approach and the ability to solve complex problems.

Skills & Abilities

Essential criteria

• Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
• Organisational and project management skills, with the ability to influence and build positive and productive relationships at all levels
• Ability to manage the overall programme / project portfolio within an agreed risk tolerance and identify where risks should be escalated to the corporate level
• Excellent numeracy and IT literacy skills.
• Demonstrates an ability to network and collaborate across health and social care settings
• A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
• Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
• Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust

Desirable criteria

• A sound understanding of the issues affecting disciplines involved in this service

Communication

Essential criteria

• Effective communication skills, including ability to communicate with a wide ranging audience
• Ability to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into improve or develop services
• Excellent facilitation and presentation skills, with ability to manage varying levels of understanding
• Excellent communication skills both oral and written

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 1.1MB)
• Functional requirement (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)