National Performance Manager

TPS are one of the three largest parts retailers in the UK. The National Performance Manager is responsible for driving our network of 80+ centres with over 1,600 employees to deliver the budgeted TPS sales result through a team of Regional Performance Managers and National Account Managers. You will implement all strategic and tactical activities across the TPS network and ensure performance delivery is maximised in all regions and National Account customers through both Mechanical and Accident sales channels.

What you will be doing:

• Working with the Operations and Marketing team to create the tools needed to drive sales: including customer offers and network staff incentives.
• Closely collaborating with TPS investors and Heads of Business to ensure partnership is optimised by driving centre performance together.
• To ensure that all retailers maintain compliance to brand operational and franchise standards.
• Driving performance with TPS Centres utilising their Business Improvement Plan objectives.

Skills & experience you can bring to the role:

• Excellent relationship building skills: Ability to effectively engage and communicate with a diverse range of stakeholders including customers in various business settings.
• Strong communication skills: Capable of influencing at all levels.
• Team leadership: Proven ability to drive performance of individuals and businesses to deliver outstanding results.

What can we offer you?
Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, fuel card, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

One Aftersales
As the largest function within Volkswagen Group UK, One Aftersales is driving the future of customer experience across five leading brands: Volkswagen, SEAT, Škoda, CUPRA, and Volkswagen Commercial Vehicles. In partnership with over 500 Retailer Partners, we combine smart processes, cutting-edge technology, and data-driven insights to deliver exceptional aftersales solutions. This is a fast-paced, collaborative environment where you'll work across all areas of the business, contributing to projects that shape the automotive industry. We value initiative and ambition-and we reward it with real opportunities for growth, development, and career progression.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.