National Account Manager - Fixed-Term Contract

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Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories.

What the job does:

We're looking for an ambitious ecommerce focused National Account Manager to join our fabulous Commercial team on a fixed-term contract. You'll be responsible for establishing, building, and nurturing strategic partnerships with our amazing retail partners as well as identifying new commercial opportunities and negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.

You'll have a commercial mindset with a natural ability to reach creative results and achieve ambitious growth targets. You will be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry.

Role Accountabilities:

• You will build and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility, and exposure.
• Conduct successful commercial negotiations on terms, pricing, distribution, and support with Buying and Merchandising teams.
• Ensure a top-line and detailed understanding of retail context, category, and channel performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Deliver limitless plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
• Work closely with Regional Marketing, Visual Merchandising, and PR, to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention.
• Build strong working relationships with our fabulous ecommerce team, utilising insight from our own channel site to drive performance of Pureplay retailers.
• Support the development and performance of National Account Executive and wider team, building functional expertise and driving relationship management with the trade.

Requirements

• Ideally you will have demonstrable experience either operating as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry, although we are open on industry background.
• You will be highly numerate, target-driven and commercially savvy. Your pride yourself on finding creative solutions to challenges and you a strong passion for working in the beauty industry.
• Structured and organised but you are comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a new business despite what you might think!).
• You have a growth mindset and can recognise the pace of change we are undergoing.
• Proven experience in managing and coaching
• Excellent relationship building and communication skills.
• You pride yourself on building strong relationships and can communicate effectively.
• You'll be a starter and go-getter with an entrepreneurial can-do spirit!

Benefits

• Generous staff discount

• Generous monthly product gifting

• 25 days holiday plus bank holidays

• Hybrid, flexible working

• Dog friendly office on Monday and Fridays.

• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution.

At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM...APPLY TODAY!