Multi Site IT Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Grade: RCS Grade K

Contract Type: Permanent (Full-Time)

Location: Remote, but with travel to Northampton and Huntingdon

DHL, an award-winning, leading supply chain business is seeking a Multi-Site IT Manager, covering three sites located in Northampton, Huntingdon, and Basingstoke. You will be accountable for providing IT provision to multiple sites within a Business unit, supporting the business needs of today and the future. You will be the business partner the operational sites and customer liaison for all IT services impacting the sites.

IT is the nerve system of Supply Chain - we connect different parts of our organisation with each other and to customers, translating business needs into solutions across the globe. Our IT professionals play a vital role as strategic partners, capable of enacting value-adding change through standardisation, differentiation, and innovation.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will be responsible for:

• Successful delivery for IT solutions will include the coordination of central IT functions and leadership of local IT Resources.
• Responsible for budget spend and ownership of each sites IT roadmaps.
• Coordination of change management processes, incident management and escalations.
• You will play an active part in IT project delivery for each site, acting as a site IT SME and provide end user service to enable the effective use of IT.
• Local IT vendor supply management as required.
• IT Service Management - delivery and maintenance of ITSM processes in operations and to manage service performance to defined standards and SLAs.
• A key part of this role is to deliver continuous improvement projects across the sites, and you will be responsible for owning and managing these.
• Team management of 2 IT Analysts ensuring daily leadership including coaching and development.

WHAT DO WE NEED FROM YOU?

• Logistics or supply chain Industry experience is essential.
• IT leadership experience in a similar role in a large complex organisation and managing a small team of IT Analysts.
• IT Service management and able to work to defined standards and SLA's.
• Knowledge of Warehouse management systems (WMS).
• Extensive experience stakeholder management and change management
• Project management and delivery including excellent organisational and planning skills.
• Strong relationship management skills and good business cultural awareness.
• Excellent communication skills.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Access to our Private Medical Insurance through AXA Health
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCWellBeing