MSK Clinical Services Manager

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

An opportunity has arisen for a band 8a MSK Clinical Services Manager to lead the Hounslow MSK Services on a 12-month maternity cover secondment starting in April 2025.

Hounslow MSK Clinical Services are made up of a large MSK Physiotherapy service, an MSK Triage interface service, hand therapy service, specialist pain management service and FCP Physiotherapy service.

The role will involve some clinical work as an advanced practitioner in the MSK Triage interface service.

You should be a highly specialised, enthusiastic musculoskeletal physiotherapist who currently works at advanced practice level, or someone who is ready to take that next career step in joining an established supportive team that also consists of a Consultant MSK Physiotherapist.

Main duties of the job

To be accountable for the delivery of the MSK services to meet the commissioners service specifications, quality standards, activity targets and clinical outcomes.

To provide line management and clinical leadership for the MSK services clinicians; being accountable for the delivery of efficient and effective services which are consistent with policies, procedures and good practice whilst fostering, developing and delegating ownership and autonomy of local service pathways to the clinicians and administrative support staff.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

• Degree qualification or equivalent level of study at Masters level or above
• Current registration as AHP
• Post graduate management qualification (e.g. Diploma in Management Studies) or equivalent experience

Knowledge and Experience

Essential criteria

• Post graduate knowledge in a related specialist area gained through study days, short courses and experience
• Understanding of current legislation and professional body standards (NMC/HCPC) and their implementation in practice
• understand Health and safety and personal safety issues
• Good financial awareness and resource control to operate within budget
• Leading, managing and motivating staff including performance management and staff development to deliver high quality results
• Working at an advanced practice level in MSK Specialty
• Understanding of current and emerging health and social care policy and strategies
• Risk assessment and management and identifying and managing risk
• Managing successful change programmes, working across clinical service areas to improve and develop service delivery

Skills and Abilities

Essential criteria

• Ability to resolve complex clinical issues
• Ability to build the teams to a high-performance level, conducive to professional development and team cohesiveness
• Ability to have difficult conversations with staff in line with HR policies
• Ability to work within set timeframes working to priorities and deadlines
• Effective leadership skills and ability to delegate tasks to appropriately trained staff
• Ability to communicate and negotiate across a range of audiences and organisations
• Professional and management supervision, appraisal and objective setting

Desirable criteria

• Coaching, mentoring, conflict management and/or mediation skills

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Candidate Pack (PDF, 1.3MB)