Repairs Manager

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Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customisation, quality and industrial design.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers. One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

Reporting to the Vice-President, MRO Strategy & Operation, the MRO/Repairs Manager is accountable for the successful delivery of the MRO sales forecast, in alignment with the business forecasting rhythms, through the management of all activities related to MRO, in line with applicable Quality Processes & Procedures, and with the aim to systematically maintain customer satisfaction.

The MRO Manager will also significantly contribute to the overall MRO strategy for the Customer Support and Services (Aftermarket) global organisation.

Key Responsibilities:
• Acting as a central liaison point on all MRO (Part 145) activities
• Ensure the MRO organisation maintains full compliance at all times to all regulatory requirements
• Contribute to the Safran Seats MRO strategy & Customer Support and Services vision
• Lead the MRO team to support the continuous development of the MRO organization in line with the Customer Support and Services vision
• Support the business to create business development opportunities to support customers and order intake
• Ensure the effective and efficient delivery of all of the operational performance metrics that meets the customer's needs
• Manage effectively all actions to improve performance to targeted levels and continuously improve our service level to customers
• Continuously lead and develop our employees to suit the business needs and deliver the customers' requirements
• Create a culture of ownership, openness, accountability and flexibility
• Seek ways to continuously improve the department whilst demonstrating adherence to processes and procedures
• Ensure cross functional training is cascaded throughout the department
• Ensure effective governance is maintained as a robust and structured process e.g. QRQC, 5S, FOD mitigation
• Ensure 100% customer satisfaction, and as may be required, maintain excellent customer relationships in this customer-facing management role

Travel specifictity
Some Travel may be required

Additional description

Our in-house design studio co-creates the most innovative experiences in the sky with our airline customers and partners. Our dedicated engineering, production and in-service support facilities are integral to delivering a high-end quality product that we keep flying throughout the life of programme. We are fully supported by a wide team of support functions, from HR to Finance, to Business Development and Planning and Logistics, our team is built to give Safran Seats an end-to-end capability in house in the UK.

We focus on:

Our people
These are our four People Fundamentals that underpin everything we do at Safran:
• We believe in and fostering the conditions for diversity and inclusion to thrive
• We develop our colleagues skills and build opportunities so you can shape our future
• We create a trustworthy work place to support you, as you dare to act and innovate
• We encourage collaboration and mutual support between you and your colleagues
So you'll be supported every step of the way!

Sustainability
Our people are at the heart of our success, as we work together to achieve our mission: contributing to a safer and more sustainable aviation. We are tackling the biggest challenges in aerospace, with a commitment to work to decarbonise the industry by 2050.

Global Mobility
As part of the Safran Group, across our businesses we are market leaders in aerospace, defence and space; there is always potential for future mobility in the UK and internationally.

Candidate skills & requirements

- Demonstrable experience of leading and development of people & teams.
- 5 Years relevant work experience with at least 2 years of operating in the aeronautical industry in an appropriate position
- Practical experience and expertise in the application of aviation safety standards and safe operating practices
- Knowledge of Safety Management Systems
- Knowledge of Human Factors
- Knowledge of Maintenance methods
- Knowledge of Compliance Monitoring (Auditing) techniques
- Familiarity with Aerospace seat manufacture and repair
- Experience of an ERP system
- Demonstrable experience of QRQC/SQCDP methodologies.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!

Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran:
• We believe in and promote diversity and inclusion as key values across our business
• We develop our colleagues skills and build opportunities so you can shape our future
• We create a trustworthy work place to support you, as you dare to act and innovate
• We encourage collaboration and mutual support for you and your colleagues

As a valued member of our team, these are just a few of the benefits you'll receive:
• 25 days holiday + UK Bank Holidays
• Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare
• Career Progressions opportunities such as company sponsorship and further training courses
• Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working
• Equality & Diversity initiatives with internal groups for workplace engagement and involvement
• STEM engagement with schools, colleges and universities and Charitable activities for all

Please apply and submit your CV today! We are recruiting for these new positions now, with a view to recruit as soon as possible. Once your CV has been reviewed, we will contact you with the next stages.

We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.

Position location

Job location
Europe, UK, Wales

City (-ies)
Llantarnam Industrial Park, Llantarnam NP44 3HQ Cwmbran