Mortgage National Account Manager

National Account Manager, you will support the Head of Networks and Clubs in strengthening relationships within clubs and networks. You will provide market and customer insights as an SME to help devise and implement a strategy across the channel to grow business levels. You will build mutually beneficial partnerships, which will help deliver a market leading customer experience and extract incremental value in terms of lending quality, product splits and profitability - bringing Partnerships to life in the intermediary world.

As a National Account Manager, we are looking for someone to:

• Develop Relationships at all levels throughout the clubs and networks taking a proactive approach in order to deliver a strong customer experience proposition, bringing partnerships to life and secure quality mortgage business through strategic customer development activity
• Devise, own and be able to communicate the strategy for the development of these accounts and regularly review and amend as appropriate
• Become a key contributor and stakeholder for the development and event plan for the clubs and networks, negotiating and taking advantage of the best possible marketing and events available from the club and network relationships
• Work closely with the rest of the channel Senior Leadership Team to ensure an integrated approach across all National Account relationships
• Demonstrate the ability to negotiate for added value and demonstrate this within the National Account Relationships strategic customer development plan
• Build a network of industry contacts: corporate bodies, press, lenders etc. to ensure market knowledge remains current
• Attend road shows, round table and conferences as directed, and work with our Marketing team to measure the value these add to our customers experience and corporate partnership objectives

Qualifications

Essential

• Knowledge of all aspects of specialist lending
• Knowledge of key competitors across product sets and channels
• Evidence of establishing and developing strong intermediary relationships
• Excellent Negotiation Skills
• Self-motivated and driven to achieve results
• Driven to provide excellent customer outcome

]]>