Medical Case Manager - Nurse

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About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

Do you thrive in a fast-paced environment where problem-solving and clear communication are key? Are you a registered nurse with at least 3 years of clinical experience, ideally in critical care, and possess a "can do, will do" attitude? If so, we're looking for you to join our team in London!

As a compassionate and organised team player, you'll manage cases from start to finish, liaising with international medical professionals, conducting patient assessments, and demonstrating critical thinking in your approach.

German language skills are essential.

You'll excel at independently managing your caseload, prioritizing tasks effectively, and making sound decisions. Strong communication skills, both written and verbal, are essential for building rapport with patients, colleagues, and external contacts.

If you're a self-starter who enjoys ownership, problem-solving, and working collaboratively within a supportive team, we encourage you to apply!

What You Will Work On

The Nurse Case Managers are integral to the provision of Medical Assistance. Our role is to review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group. The types of cases we manage vary widely from oversight of non-urgent outpatient reviews to emergency medical evacuations.

We are specifically looking for German speaking Nurses to support recent onboarding of new clients.

Our client groups are located all round the world and as such we need to be prepared to interact with medical professionals from different countries to obtain medical information in a timely fashion that provides an effective response. We ask our medical team to draw upon their own and shared experiences to provide an informed opinion on case management. The Medical Team are a relatively small team, which make good communication skills essential as we very much encourage team working.

Who You Will Work With

The medical team are made up of Doctors and Nurse at various office around the world.

Crucially, we work alongside a team of highly skilled individuals within our Operations department to facilitate patients receiving the best possible care.

What You Will Bring
• Must be a qualified and registered nurse.
• Must have a minimum of 3 yrs. clinical experience, preferably in a critical care setting but other settings will be considered if experience suitable.
• MUST speak German.
• Own and promote medical case handling procedures.
• The ability to plan and manage their own caseload.
• Good problem-solving skills.
• Decision maker.
• Excellent communication skills - both verbal and written

Benefits

• The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours).
• Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary.
• Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company.
• A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year.
• Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date:
  • We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%.
  • You will be entitled to opt out should you wish.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Other details

• Job Family Medical Assistance
• Pay Type Salary

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