Media Systems Analyst
Media Systems Analyst
Studio Technology
Permanent, Full Time
White City, London | Hybrid
External Advert:
Hiring range: £30,000 - £35,000
For more information please email TalkingCareers@itv.com
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team
We're global and local, producing in 13 countries across 60+ labels in the UK, US, Australia, France, Germany, The Nordics, Italy and more. Together with creators, producers, global networks and streamers, we're behind the scenes of some of the greatest genres. Bringing thousands of hours of entertainment to everyone everywhere.
The role
As a Media Systems Analyst you will be responsible for supporting systems and applications that form part of ITV Studios programme and content creation as well as supporting the Media Systems Specialist in their duties.
You'll assist in the support of ITV Studios technology and provide services and support to the wider customer base. The duties of the role include but are not limited to:
- Shift based, support the team to timely log, diagnose and resolve incidents on core ITV Studios technology
- Triage incidents coming into the production technology support team
- Escalate incidents as appropriately
- Systems administration of ITV Studios technology, including:
- User management
- Daily system checks
- Backups / Data wrangling
- Media / Files management
- Manage system capacity as appropriate
- Maintain system documentation
- Support production media workflows ensuring ITV data policies are adhered to
- Establish and maintain relationships with the ITV production labels
*Occasional weekend working may be required with advanced notice.
Skills you'll need (minimum criteria)
- Experience in a Media or Broadcasting background
- Strong understanding and experience of Windows, Linux and MacOS
- Experience in a customer service / Helpdesk / Technical Support role
- Knowledge of Adobe Creative Cloud, Signiant/Sohonet, ShotPut Pro, Pixel Factory or Vantage
- Knowledge of MAM systems
- Excellent understanding of computers, both hardware and software, with a proven willingness to learn and apply new technologies.
Other things we're looking for (key criteria)
- An understanding of media file technologies and standards - Codecs, bit rates
- Working knowledge of current camera technologies
- Knowledge of transcoding systems and workflows
- Strong and effective problem solving skills with the ability to work well under pressure
- Exceptional communication skills both written and verbal
- Positive, can do attitude with the ability to work both independently and as a team
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Find out more about applying with a disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including
- Flexible working with a range of options to suit everyone
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
Closing date: Tuesday 28th January 2025]]>