Marketing Operations & Projects Manager

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Join us as a Marketing Operations & Project Manager, a multifaceted role delivering technology projects, acting as the business facing champion for a number of key systems, as well as putting in place and managing processes to support our existing technology and business development activities.

About CMS
CMS is a Future Facing firm with more than 85 offices in over 45 countries and 5,800+ lawyers worldwide. We combine deep local market understanding with a global perspective. We are passionate about building strong relationships with our clients, our people, and the communities we work in.

We take a bold, dynamic, and agile approach to ensure our clients are able to face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of working. Our aim is to inspire, impact and support our clients and our people, helping them to maximize their potential and thrive.

About the Role
Whilst driving and delivering their own projects, this role will work closely with the Head of Marketing Operations and the Senior CRM Technology Development Manager to build out the required processes needed and support on other projects in the team as is required.

In this role, you can expect to get involved in a variety of work including:

• Project management and delivery - delivering a number of key technology projects for the business development function, from scoping and design to implementation.
• Process development and management - working with others in the Marketing Operations team (and wider BD function) to identify and create processes that support both the BD/Marketing technology stack and the overall objectives of the Marketing Operations team and wider BD function.
• Business facing champion - the business facing champion for a number of BD/marketing technology systems (initially those touching on pitch production & credentials). Able to support any business requirements gathering and development needs for their systems.
• Content & template maintenance - In conjunction with key members of the BD team, develop and put in place content guides for both the pitch process (credentials, stock content etc) and eMarketing (externally facing newsletter content).

About You
We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:

• Have a background in Business Development in a law firm, preferably having worked previously as a BD, Pitch or Client Development Manager. Or having worked in Change function in a law firm.

• Have experience of working on Marketing infrastructure/operations projects and supporting a change process.
• Ability to understand the business context, present practical solutions to the business in a language that resonates.
• Have a relentless passion for driving improvements and efficiencies.
• Able to build relationships, influence and drive change across the business.
• Problem solver, detail oriented, pro-active and team worker.
• Highly organised and able to juggle many competing priorities.

What's in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name just a few, these include:

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit ourRewards & Benefitspage on our website.

Equal Opportunities
At CMS, we place diversity and inclusion at the centre of our culture and at the heart of our organisation. Not only does it make our firm a more rewarding place to work, but it also creates a stronger, more successful, and sustainable business where everyone feels comfortable and welcome.

We are a Disability Confident Employer, and we actively encourage applications from people with disabilities, whether visible or invisible. We are committed to promoting equality of opportunity as well as recruiting, retaining, and developing disabled talent at CMS. If you have a disability, or if you would like to discuss any accessibility requirements or adjustments for the recruitment process, please contact Ruth Kavanagh at TalentAcquisition@cms-cmno.com who will be happy to support you.

Ready to apply? Here are the next steps.

We look forward to receiving your application online via our CMS careers site. Please contact our Talent Acquisition team if you have any questions.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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