HR Manager (Maternity Cover)
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Title: HR Manager
Reports to: Chief Finance Officer
Location: Lord's Cricket Ground, London
Contract: Full-time, 12- Month Fixed term contract
Salary: Competitive
Role Purpose
This role provides expert HR advice and coaching to leaders and employees and supports the development of a high-performance and values-led culture.
You will provide expert HR advice and coaching, with a particular focus on employee relations matters, ensuring legal compliance, HR administration and best practice.
Key Responsibilities
- Provide expert HR advice to employees and leaders, embedding a high-performance and values-led culture.
- Overseeing recruitment, selection and employee onboarding
- Advise and coach on people management processes, in line with the Club's culture and policies.
- Champion diversity and inclusion strategies, fostering a culture of belonging and equity.
- Drive continuous improvement in HR processes, policies, and service delivery.
- Support and lead on a range of HR projects to drive operational excellence
- Update HR policies, documents, and processes aligned with UK employment law and best practice.
- Conduct research and benchmarking to ensure policies reflect statutory requirements and current HR trends.
- Manage all health and safety for staff, experience implementing policies and ensuring the club is up with legal requirements
- Ensure GDPR compliance in all aspects of people data handling. Provide guidance to managers on appropriate data usage, retention, and confidentiality.
- Manage employee contracts, handbooks, and documentation templates and reviews.
- Stay up to date on employment legislation
- Take ownership of complex and sensitive employee relations matters, including disciplinary, grievance, performance management, and absence cases. Ensure all casework is handled in a timely, fair, and legally compliant manner, aligned with the Club's values and policies. Provide clear, practical guidance to managers throughout the process, prepare documentation, chair formal meetings where appropriate, and ensure accurate record-keeping.
- Collaborate with internal stakeholders and external advisors where necessary and contribute to continuous improvement by identifying trends and recommending preventative measures or training.
- Working alongside Safeguarding to drive compliance, and understanding of our safeguarding policies and procedures including low level concerns and managing allegations
- Internal meeting management and minute taking
- Monitoring and reporting on ER cases data
- Provide practical advice and coaching to managers on handling people issues in line with policy and employment law.
- Support resolution of workplace conflicts and concerns in a timely and professional manner.
Person Specification
Essential
- Proven HR experience in a fast-paced, values-led environment
- Track record of leading complex ER cases and investigations
- Health and Safety knowledge
- Experience developing and implementing HR policies and procedures
- Familiarity with rolling out new processes, including training and coaching
- Excellent HR and Business Administration
- Experience meeting taking and working with non-executive directors
- Approachable and empathetic, with a natural ability to build strong, trusting relationships
- Passionate about talent, culture, and helping others grow and thrive
- Values-led, with a commitment to inclusion, fairness, and continuous improvement
Desirable
- CIPD level 5 or equivalent
- Experience supporting safeguarding compliance and managing sensitive concerns.
- Health & Safety Training/ Certification