Market Manager, Americas

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About Us

Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".

Location: New York, NY 10017

Workplace Type: Hybrid

Key Responsibilities

• Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
• Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
• Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
• Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
• Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
• Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
• Other assigned tasks based on business need

Qualifications

• Fluent in English
• Valid working permit/visa in the US (no sponsorship)
• A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
• An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
• Detail-oriented, execution-focused, and fast learning capability
• Able to work independently with minimal supervision, having complete ownership of your designated region
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in the OTA environment will have an added advantage
• Willing to travel

Behavioral Requirements

• A desire to learn new things and improve yourself
• Integrity is fundamentally important to you
• You want to make a travel experience better for everyone
• A natural relationship builder and influencer to industry leaders
• You are naturally inspiring
• Strategic thinking and an ability to connect the dots between suppliers and end-user customers