Managing Director - Westminster, Kensington & Chelsea Bi-Borough(PBP)

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Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.

Job overview

Job Titles: Managing Director, Westminster, Kensington & Chelsea (Bi-Borough) Place-based Partnership & Managing Director, Harrow Borough Based Partnership

We are now looking to appoint a Managing Director for Westminster, Kensington & Chelsea (Bi-Borough) PBP and a Managing Director for Harrow BBP. These individuals will drive forward and deliver ambitious programmes of transformation to implement high quality, affordable integrated care for residents, working closely in partnership with borough leads and the North West London Integrated Care System. These individuals will report to James Benson, CEO of Central London Community Health NHS Trust (CLCH) and Laura Churchill Director of Strategy, Partnerships and integration at CLCH.

The Managing Director, Bi-Borough PBP will be responsible for identifying and driving new opportunities for further integration of services, the development and operational delivery of Bi-Borough key objectives, and for building and strengthening key strategic partnerships. The Managing Director, Harrow BBP will be similarly responsible for driving new opportunities, the further integration and key working to further strengthen partnerships across the area. To accomplish these aims, candidates will bring a thoughtful approach and political nous to relationships by working with and through a wide range of stakeholders across local authorities, the NHS, wider health and social care providers, and the voluntary sector.

Main duties of the job

The successful post holders will bring experience of leading transformational change and developing strategic service plans from a similarly complex environment working across multiple stakeholders to effect change in how we deepen collaboration with a focus on innovation to provide holistic care in the community. You will have proven experience of contributing at Board level, engaging with a range of stakeholders, and an understanding of and commitment to the broader strategic policy context relating to the Bi-Borough or Harrow. You will bring excellent leadership skills, strong communication and interpersonal skills, demonstrable professional credibility, and the capacity to think strategically. You will operate with integrity, objectivity and fairness, and have a commitment to improving quality of patient care.

These are excellent opportunities to transform our approach to collaboration and integration at place level and be at the forefront of driving improvements for our patients and communities in line with cutting-edge transformation across the NHS. We are particularly keen to attract a diverse range of applicants who reflect the diversity of the communities we serve.

Working for our organisation

Just as we care about our patients' well-being, we care about yours!

We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Detailed job description and main responsibilities

• Model and build the values, behaviour and culture critical to our PBPs future success, including putting the people and communities at the heart of everything we do; working to develop and support a system leadership team focused on the Bi-Borough; being honest and transparent where there are issues and disagreements, and helping to resolve these; demonstrating empathy and awareness of the challenges facing each part of our system; and working without fear or favour to enable people to move forward together
• Developing borough partnerships. NWL is committed to developing effective integration at the level of place, as well as at system level. In most boroughs, plans are well-advanced and it is the role of the Managing Director to participate in the leadership of the development of place-based integration.
• Develop, strengthen and maintain our partnership working by ensuring that all partners are involved with, supportive and feel ownership of the PBP's programme at board and clinical leadership levels and, as the partnership develops over time, throughout all staff groups.
• Ensure the approach of the partnership wherever possible is supportive to individual organisational goals, such that the value and purpose of involvement is clear with motivation for maintaining involvement during times of conflict, tension and controversy
• Work with the communication and engagement leads to ensure a proactive and consistent approach to patient, service user, carer and public involvement and engagement in the development of our PBP.
• As the partnership continues to evolve, ensure that the structure for boards and governance remain "fit for purpose" with responsibility and accountability for PBP activities and the relationship with the sovereign boards in our partner organisations.
• Ensure the approach of the partnership wherever possible is supportive to individual organisational goals so that the value and purpose of involvement is clear with motivation for maintaining involvement during times of conflict, tension and controversy
• Work with the communication and engagement leads to ensure a proactive approach to patient and public involvement and engagement in the development of integrated working

Please refer to the attached Job Description for full list of responsibilities

Person specification

Education/Qualification

Essential criteria

• Master's degree or demonstrable equivalent experience showing ability to understand and resolve complex and conflictual concepts and practical challenges

Desirable criteria

• Health and Social Care qualification
• Management qualification
• Organisational development qualification

Experience

Essential criteria

• Experience of leading system wide transformational change in a challenging resource environment.
• Significant experience in a senior strategic service improvement and/or performance management role in the public sector
• Proven experience of working and contributing at Board level
• Significant senior transformational management and professional experience
• Excellent track record of working across a range of organisations to achieve significant change and improve service outcomes, particularly health and social care
• Proven good links with regulators and support agencies
• Experience in stakeholder engagement especially public and patient engagement
• Experience in developing strategic and service plans
• Evidence of actively participating in programmes of service improvement and efficiency
• Experience of managing large, complex programmes in challenging political environments
• Experience of building personal and professional credibility with Boards, NHS and/or LA Committees, such as Scrutiny and Cabinet
• Understanding of the political environment of Local Government and democratic accountability.
• Experience in developing business cases and managing service improvement projects to time and budget

Skills and knowledge

Essential criteria

• Understanding and experience of application of evidence-based improvement methodologies from inside and outside the health service and/or social care and public sector
• Understanding of the challenges facing service delivery in the 21st century
• Understanding of the political agenda for health and social care
• Understanding of the broader strategic and policy context for delivery of health and social care services in Bi-Borough
• A clear understanding re addressing Health Inequalities and what it would mean for Bi-Borough

Key Attributes

Essential criteria

• Excellent leadership, influencing skills and demonstrate professional credibility
• Ability to analyse and solve complex problems, including option appraisals
• Change management and organisational development skills and techniques
• Inspirational leader who demonstrates the ability to lead and manage change
• Committed to the continuous development of staff and self
• Commitment to developing culture of openness and partnership
• Commitment to improving quality of patient care
• Evidence of self-awareness
• Creative thinker
• Evidence of integrity, objectivity and fairness
• Able to learn from experience and adapt to changes and new challenges
• The use of the highest level of communication and interpersonal skills to negotiate with and persuade individuals and groups, some of whom will have strong opposing views on the need for policy changes in relation to the future design of services.
• Ability to continually adapt to changing priorities and re-focus the team on new priority areas that require urgent action as a result of requests from the Chief Executives and the wider health and social care community. Intense concentration will be required on a wide variety of highly complex issues throughout the day.
• Capacity to think strategically and take a whole systems approach

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

Interview arrangements will be communicated via email so please check your email regularly following the closing date.

At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.

We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:

Disability and Wellbeing Network (DAWN)

Race Equality Network

Rainbow Network which supports LGBTQI staff.

Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.

The CLCH Equal opportunities statement is on our Website Equal opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk)

"We work Flexibly"

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 544.3KB)
• Person Specification (PDF, 544.3KB)
• CLCH Trust Values (PDF, 304.4KB)