Managing Director, Aon Life Solutions

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Regional Managing Director, Actuarial Modeling and Services - Client Management and Business Development12 month Fixed Term Contract

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of Aon's Life Solutions Team which forms part of STG (Strategy and Technology Group) within Reinsurance. As a Managing Director, you will report directly to the Global Head of Life Solutions. This is a hybrid role with the flexibility to work both virtually and from our London office.

This position is part of the client management and services team that supports Life Risk Modelling Suite (PathWise) clients in the European region by providing client support as well as additional services. This role is critical for both Aon and our clients as the responsibilities are focused on long-term client success - optimizing the use of Aon's technology, ensuring quality, instilling confidence, and delivering support and results and exceed expectations. Additionally, this role will have business development support responsibilities as you will be a senior-level representative of the Aon Life Solutions team.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times

and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour.

What the day will look like

• Support the vision and objectives of Aon Life Solutions as a part of the senior leadership team.
• Collaborate closely with the Managing Director, Business Development UK/EMEA, Life Actuarial Consultant leaders, and other Aon regional leaders to identify and capitalize on opportunities for growth of Aon products and services.
• Lead the transition to BAU at the conclusion of the implementation. Engage with implementation team to plan and implement successful and seamless onboarding.
• Establish client relationship protocols and processes to ensure the Aon client services team is responsive and client expectations are aligned with support standards.
• Lead the management and executive committees for our UK/EMEA clients. Provide leadership and address issues as necessary.
• Monitor the day-to-day operations in our hosted client environments. Anticipate opportunities to provide additional services to enhance the client experience.
• Monitor the ongoing operations of our BYOC (Bring Your Own Cloud) clients. Anticipate opportunities to provide additional services to enhance the client experience.
• Work closely with infrastructure, software, legal, and clients to create Statements of Work and deliver the projects on-time and on-budget. Run client relationship during project execution.
• Work closely with clients to understand their modeling needs and deliver solutions that meet them.
• Keep abreast of changes in the platform and client models to provide support and solutions for clients.
• Ensure that all client service levels are met and develop ways to improve our service levels.
• Communicate regularly with clients to lead expectations on issues, outages, timelines, etc.
• Provide root cause analysis reports to detail issues and solutions to prevent reoccurrence.

How this opportunity is different

Life and annuity re/insurers, need to handle complex products and risks, underpinned by insights from risk modelling to make better business decisions.

To enable their customers to live more confident, secure lives, the Life industry need to invest to enhance return, evaluate strategies and address continuously evolving regulatory and reporting requirements - while controlling costs.

Actuaries and finance professionals are at the heart of addressing these issues with risk modeling software being an essential part of their toolkit.

However, the requirements are extensive and complex:

• Models run across thousands of scenarios, shocks, and sensitivities so the scale is huge and requires high performance computing.
• Data processing and storage requirements are extensive to collect granular information.
• Processes are often over-reliant on error-prone manual tasks.
• Unknown logic makes validation difficult and limits detailed analysis.

To address these needs, Aon's Life Risk Modeling Suite provides enterprise solutions for pricing, projections, valuation and hedging. The software uses a GPU-based high performance modeling engine (PathWise®) and features an integrated end-to-end set of capabilities that delivers speed, automation, and governance for better business decisions.

Aon's Life Solutions team develops, implements, and supports Life Risk Modeling Suite (PathWise) solutions. We have a partnership approach which often includes SaaS support and additional services for production management and more. We also provide value consulting services typically focused on actuarial analyses, reviews of hedging programs, and modeling of insurance liabilities and financial assets.

This position will directly contribute to the success of our Aon Life Risk Modelling Suite clients as well as contribute to the growth of Aon Life Solutions through outstanding client service, knowledge of the market, developing industry relationships, and contributing to thought leadership.

In this role, you will lead a team that uses state of the art technology to serve our global clients base, working closely with people in EMEA and Toronto, spanning SaaS Production, platform, and account teams within Aon (having 50.000 colleagues). We use cloud providers and 3rd party integrations to do more and better for clients.

Skills and experience that will lead to success

• 10+ years either as a user, consultant, or vendor of actuarial modelling software
• Validated experience delivering actuarial modelling software solutions
• Experience leading the day-to-day operations of hosted operations for clients is a plus
• Management experience preferred.
• Knowledge and experience with stochastic modelling and Monte Carlo simulations.
• Experience handling and prioritizing requests from multiple clients.
• Validated experience providing technical and analytical support to clients
• Advanced degree in a quantitative field (mathematics, physics, actuarial science).
• Familiarity with Python (NumPy and SciPy in particular) preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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