Manager - Visa Direct Ecosystem Risk and Compliance

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You'll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let's transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team - we're proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it's taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you're not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

What's it all about?

This role is within the Visa Direct Ecosystem team reporting to the Global Director of Ecosystem Risk and Compliance, supporting the development of the Visa Direct risk and compliance proposition, products and capabilities, critical to ecosystem health and acceptance.

Visa Direct is a high priority digital product, one of the top drivers of new revenue streams in Visa. Originators (senders) and Recipients (beneficiaries) derive value from real-time 'push payment' use cases such as:

• Person-to-person payments, both domestic and cross-border
• Payouts to suppliers to marketplace apps (eg. Uber, AirBnb, Amazon)
• Conventional disbursements (insurance, compensation claims, tax refunds)

The Visa Direct product range is now expanded beyond push-to-card to include push-to-account, and in future, push-to-wallet, allowing reach to over 99% of the world's banked population, and driving even more opportunities for new revenue growth.

Building a world-class security value proposition is essential to the success of Visa Direct, as it is one of the key drivers of engagement and uptake by both originating and receiving clients, particularly for cross-border payments.

This is a unique opportunity to join the development of a new Visa product, shaping the risk and compliance proposition that will underpin the success of the product for years to come, building confidence in originating and receiving clients to use and accept Visa Direct transactions, safely, securely, and with high transparency.

Working with stakeholders across the company, including regional teams, platform development, AML Compliance, Risk, Legal and others, you will be responsible for working on the Visa Direct security value proposition, including new tools and capabilities for Visa and its clients, internal policies and processes, and marketing and communications strategies. You will focus on the development of tools and capabilities for Visa and clients to mitigate the impact of financial crime on Visa Direct opportunities, particularly AML and sanctions compliance capabilities and support, critical to the development of Visa Direct cross-border opportunities.

What we expect of you, day to day:

In this fast-growing and dynamic environment, you need to be highly creative, flexible and responsive to ever-changing needs, as we onboard and service demanding new partners and clients. Work is mainly project-based as needs develop, requiring you to create new projects and set and meet demanding goals, working with stakeholders across the company. You need to be prepared to get your hands dirty, flexing from conceptual strategy work and presentations to senior executives, to project management and business case development.

As this role is in Visa Direct product, and not in a conventional compliance department, you will be expected to creatively develop and implement our product strategy, working with both frontline and Compliance, Legal and Risk departments to strike the right balance between business opportunity and risk.

Typical examples of projects that you would likely be leading and supporting include:

• Supporting the development of a program of tools and support for receiving issuers to sanctions screen incoming Visa Direct OCTs, working with AML compliance, Legal, platform development and external providers
• Strengthening our data requirements, designed to increase issuer confidence and screening accuracy, as well as ensuring that Visa meets its own regulatory compliance obligations
• Developing a strategy and support framework for clients and frontline staff in tackling the regulatory challenges of cross-border money movement origination, particularly for clients coming from the card world
• Develop our client risk management product strategy to mitigate fraud, regulatory and reputational risks prevalent in money movement such as account takeover and authorised push payment fraud. Working with stakeholders across the company, pull together products launched or in development by Visa into a coherent proposition for Visa Direct clients
• Supporting in the development of our security narrative on Visa Direct by working closely with our marketing and change management teams.

Qualifications

What we're after...
• Relevant experience in in payments
• Ability to communicate complex ideas effectively - both verbally and in writing
• Demonstrated analytical approach to problem solving
• Demonstrated ability to achieve results in a complex stakeholder management environment
• Degree preferred, but not essential
• Financial Crime qualifications an advantage

Think you have what it takes?
If you are interested in a career that will challenge and inspire you - we'd love to hear from you!

Diversity & Inclusion
Universal acceptance for everyone, everywhere, is not only our brand promise, it's the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.
By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.