Manager, Supplier Performance

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Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

The primary purpose of the role is to manage a team of Supplier Performance Managers to improve the operational performances of applicable suppliers such as supplier punctuality on deliveries and supplier quality meeting the requirements of the John Crane specification and to improve operations performance of own assigned suppliers.

Duties & Responsibilities

The key responsibilities for the role are as follows -

• Manage and continuously develop the team of Supplier Performance Managers
• Allocate pools of poor performing suppliers to relevant Supplier Performance Managers based on geographical proximity
• Define and implement processes and procedures relevant to supplier performance management
• Managing operational performances for own selected suppliers in close relationship with Category Management, Engineering, Services and Quality teams and ensure that all the conditions, internal and external, enabling performances are in place
• Initiating improvement plans for the selected suppliers due to supplier non-performance and / or supplier development and ramp up needs
• Managing, controlling and reporting on suppliers' performance against Key Performance Indicators to interested stakeholders. Their main mission is to achieve the SKPIs (Suppliers Key Processes Indicators) objectives, SOTD (Supplier On Time Delivery) ROTD (Supplier On Time Delivery to Requirements) and DPPM (Delivered Parts Per Million) defined by the organization.
• Conducting change management at supplier to ensure long term improvement of supplier maturity
• Influencing the supplier on its innovation & strategy orientations vis a vis John Crane
• Coaching the supplier organisation on implementation of best-in-class supply chain & quality processes (ad hoc training, project management...)
• Operationally driving action and improvement plan implementation at suppliers, in the name of all John Crane entities
• Creating conditions of success to improve the operational development with their selected suppliers

Qualifications

• Experience in managing suppliers within the industrial, manufacturing or engineering sectors
• Management and leadership experience
• Ability to solve problems using methodologies such as: 8D, PDCA (Plan Do Check Act), Ishikawa, 5 Whys etc.
• Have a working knowledge of Lean Manufacturing principles
• Strong project and team management skills
• Be able to input to and take data from an S&OP process (Sales and Operations Planning), Production Plans, Manufacturing Resource Planning, workload evaluations etc.
• Ability to effectively communicate and collaborate

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)