Manager, Risk & Controls Assurance

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Company Description

Hi. We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring customer confidence.

At OFX, you'll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

This is an exciting role to help drive enterprise and operational risk management across the business with a strong focus on risks and controls, including controls assurance.

As the Manager, Risk & Controls Assurance, you will have an analyst report to you who will support you in embedding better practice risk and control management and foster a collaborative and high-performing work environment.

You will be responsible for designing and implementing a process for identifying and managing operational risks and controls on a regular cycle aligned with OFX's Risk Management Framework and risk and control taxonomy.

You will lead a regular cycle risk and control self-assessment (RCSA) process and will also develop and execute a controls assurance framework with an annual plan to assess the adequacy, effectiveness, and compliance of internal controls across different business units and functions.

In line with the Central Bank of Ireland's (CBI) Pre-Approval Controlled Functions (PCFs) for regulated financial services providers, you will function as the PCF14 - Chief Risk Officer for OFX Payments Ireland Limited subject to the CBI's approval.

What you'll do:

• Identifying and evaluating operational risks faced by different business units and assessing their control strategies and measures in place to mitigate these risks.
• Collaborating with the leadership of OFX Payments Ireland Limited to identify and mitigate risks facing the entity
• Developing risk frameworks and policies for OFX Payments Ireland Limited
• Maintaining a risk program for OFX Payments Ireland in line with the CBI regulatory regime
• Providing value-add recommendations to business units with respect to policies and procedures, internal controls, and operational best practices.
• Supporting stakeholders in developing key risk indicators and dashboards to measure success and identify areas of opportunity.
• Working with stakeholders to maintain Operational Resilience for the Group and its subsidiaries.
• Providing expertise on incident management and assisting Incident Owners to manage incidents from identification to closure.
• Evaluating the design and operating effectiveness of internal controls to identify potential risks, control gaps and deficiencies through design and execution of a second line controls assurance process.
• Ensuring control gaps and deficiencies are appropriately documented and remediation progress tracked by the control owners and/or managers.
• Embedding internal control best practice and enhancing risk culture across the business through education and awareness.
• Supporting the Head of Risk & Assurance is preparing reports for the Executive and the Board.
• Managing OFX's GRC system (Protecht) to ensure it supports consistent processes, record keeping, good data quality and positive risk management outcomes

Qualifications

What you bring

• 7 years + experience in a Risk Management, Internal Controls or Internal Audit related role in the financial services sector.
• Degree preferred in a relevant discipline.
• Solid understanding of risk and assurance principles and frameworks having led or supported a controls assurance program.
• Excellent knowledge of risk and controls assessment.
• Excellent written and verbal communication skills.
• Analytical, problem-solving, collaboration and decision-making skills.
• Experience in working on automated controls is desired
• Familiarity with the CBI regulatory regime and APRA Prudential Standards is desired
• Experience working with Protecht or other GRC software is considered a plus

Additional Information

What it's like working at OFX

We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it's a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.culture@ofx.com.

We encourage you to apply if this role aligns with your career aspirations.

Videos To Watch
https://youtu.be/3yV7K64YFdI?si=ALaw20MH9xemakMO
https://youtu.be/UhEAORNGlu4