Manager, Retail Banking, Regulatory Advisory

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Manager, Retail Banking, Regulatory Advisory

London or Birmingham

As the world progresses at an unprecedented pace, the expectations from clients, EY personnel, and stakeholders are evolving - prioritizing innovation and nimbleness has never been more critical. EY is committed to providing enduring value to our clients, and to achieve this, we are in search of individuals with a financial services mindset who are equipped to rise to these challenges.

Our Regulatory Advisory division within the Financial Services Consulting practise are seeking to add a Manager to the high performing Retail Banking team.

This entails leveraging your specialized expertise and collaborative skills to meet client objectives. Our team collaborates with some of the top-tier financial institutions globally, and in the role of a Manager, you will be a key contributor to our endeavours.

The Opportunity

Financial Services is changing. We are striving to lead this transformation with our clients. Success in this role requires that you understand the regulatory and competitive landscape our clients operate in and that you can work with them to help them see the implications for their business.

Managers in our team lead others, while also working as part of a wider EY team of Senior Managers and Directors to provide knowledge of the industry to determine and deliver solutions including the latest regulatory technology. Our clients consist of traditional retail banks, consumer credit firms and asset managers and increasingly new market entrants who are innovating in this space. We are looking for individuals with experience in implementing technology into the risk and control enterprise, who can manage their team to generate innovative ideas and deliver novel regulatory solutions.

At EY, our Advisory professionals work with some of the world's most recognized brands to tackle today's complex issues and capitalize on opportunities that help them to grow, optimize and protect their businesses now and in the future. Our people are part of diverse, multidisciplinary, high-performing and highly connected teams that bring the best of EY to our clients.

We are delivering a number of large scale and strategic projects with some of the UK's biggest banks, asset managers, and other types of financial institutions.

The provision of financial services and the associated controls firms require are evolving in new and interesting ways. Technological advancement, changing consumer behaviour, and competition are driving this change, and we are working to build suitable new regulatory solutions with our clients. The solutions and skillset our clients require is increasingly not just traditional regulatory insights, but also an ability to understand the opportunities offered by technology in delivering new innovative solutions.

Your key responsibilities

Key responsibilities we seek from a Manager within our Retail Banking, Conduct & Non-Financial Risk team include:

• You will understand the regulatory changes our retail banking clients face, and deliver analysis and insight to help them work through these changes
• You will support the development of EY service offering. In particular, you should have an understanding of how technical solutions can help clients solve their regulatory challenges
• Lead complex workstreams or projects to deliver outstanding quality results often within a complex and challenging environment
• Lead analysis of emerging solutions and innovative ideas, including the development of EY points of view
• Build a diverse and high performing team for each project, considering the needs of the team and the client, to enhance the development and capability of others to support their career development
• Lead effectively as a team member, delegating, providing support, maintaining communication, and updating senior team members on progress
• You will be involved in preparing high quality reports that draw out key industry and regulatory insights
• You will get involved in client campaigns; from researching new regulations to assisting effective business implementation
• You will develop presentations that are clear and impactful, translating EY services into meaningful value propositions for clients
• You will help identify where information should be sourced, and lead your team to draw this evidence together as the foundation on which your team will base recommendations
• You will manage engagement financials, working with the team to determine whether requirements are adequately defined and documented

Skills and attributes for success

• A clear understanding of the strategic implications of regulation
• Demonstrable awareness of regulatory trends and the emergence of regulatory technology solutions
• Being able to translate regulatory requirements into business solutions
• Involvement in and awareness of the remediation of regulatory issues
• Strong understanding of conduct risk across UK, European and Global regulatory jurisdictions
• Strong stakeholder management of senior personnel
• Building relationships with colleagues across Advisory and the wider business, supporting them and promoting a collaborative culture
• Strong insights into areas of Retail Banking regulation. E.g. Consumer Finance; RegTech; Suitability; Conduct & Outcomes.
• Being able to explain regulatory requirements to your client and team, and translate them into action

To qualify for the role you must have all or the majority of the following:

• Relevant regulatory experience within the retail financial services. This may be from working at the FCA, a large financial services organisation, or a dynamic new market entrant. It may also be that you have worked for another consultancy firm, or relevant industry body.
• Knowledge of FCA handbook and current UK, European and Global regulatory topics
• A strong interest in digital and emerging technologies, and their role in solving regulatory challenges. Ability to use technology solutions to solve regulatory compliance issues
• Great communication skills, with the ability to work with a variety of stakeholders at all levels and to envision the bigger picture
• Awareness of and insights gained from Banking and Capital Markets industry fora, such as on conduct and outcomes or consumer finance, and an ability to apply these to regulatory analysis
• Flexibility - both in your approach and your openness to travel where required by the client
• Enthusiasm and a real desire to work effectively as part of a team to achieve shared objectives
• Clear evidence of successful performance in previous roles
• The ability to demonstrate leading a team to help a client understand and adapt to regulatory change

As a trusted business advisor to our clients, specialising in regulatory matters you will need to have strong experience of Retail Banking. Ideally you will have experience on regulatory implementation/reviews. This may include having worked on Conduct risk management, product/customer reviews. Regulatory enforcement, customer remediation programmes or preparing clients for Regulatory visits. Specific topics may have included an FCA Section 166 review, Ring-fencing, SMCR, management of customers in financial difficulty, IBOR, or the FCA Asset Management Market Study.

As a trusted business advisor to our clients with a focus on regulatory issues, it is essential to possess substantial expertise in Retail Banking. Your background should ideally encompass hands-on experience with regulatory implementations or assessments. This experience might cover areas such as managing conduct risks, conducting product or customer evaluations, handling regulatory enforcement actions, orchestrating customer remediation initiatives, or equipping clients for regulatory inspections. Familiarity with specific regulatory topics, such as an FCA Section 166 review, Ring-fencing, the Senior Managers and Certification Regime (SMCR), strategies for supporting customers facing financial challenges, IBOR transition, or the FCA's Asset Management Market Study, would be particularly valuable.

What we look for

We are interested to hear from people with the right attitude for the job! That's naturally curious and innovative people that feed on the energy of a thriving global team. You'll need a balance of technical and analytical skills, a creative approach to work and strong communication skills. If you've got big ideas on how we can do better, this role is for you.

What working at EY offers

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

Apply now.

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