Manager, Quality & Risk Management Conduct and Compliance, Enabling Functions

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Job description

Connect to your Industry

Quality, Risk and Security (QRS) is an overarching identity for all the professionals who manage quality and risk for Deloitte. Our QRS leader sits on the UK firm Executive.

Within QRS, we use our skills and experience across a variety of technical and business partnering disciplines to support a risk intelligent culture at Deloitte; enabling our partners and practitioners to deliver high quality services to their clients, minimising the administrative burden on our people, and acting as custodians of firm risk, security, ethics, and reputation.

This role is a Quality & Risk Management (QRM) role focused on supporting and upskilling the 3,000+ staff who support the firm within our Enabling Functions.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Our clients and regulators care how we operate and the professionalism and integrity of our Enabling Functions staff matters just as much as client-facing individuals - each person carries the firm's reputation in their hands.

A small team has recently been established to support staff in Enabling Functions to do the right thing, to understand and embrace their professional responsibilities, and operate effectively and safely. This role will lead on driving individual and function-level conduct and compliance and oversee and manage a support function for day to day queries on technical risk matters such as data security or ethical concerns. The individual will support on reporting to the senior leadership of the Enabling Functions on risk management themes and trends, and training a network of risk champions on the ground.

A key part of the role is building engagement and outreach to staff across the Enabling Functions to increase awareness and engagement.

With significant transformation and continuous improvement there are opportunities to input into small and major change projects to ensure risk is considered and quality and integrity are at the heart of new solutions.

Connect to your skills and professional experience

Essential experience

• You are an independent and organised worker, with experience managing a wide range of initiatives, workstreams and projects, both short and long term, in parallel.
• You have experience working with a wide and senior stakeholder base, and in resolving complex issues by applying experience, judgement and values. You are comfortable enquiring and applying scepticism when appropriate, challenging the status quo and courageous in calling out the right way forward.
• You have an interest in working in conduct and risk management, and experience making risk-based operational decisions.
• You have a working understanding of risk and control frameworks.
• You have experience working in a professional services/consultancy environment, in either a client facing or internal role.
• You have experience managing and developing junior staff and leading work in a team context.
• You have advanced PowerPoint presentation skills and an ability to convey conceptual ideas visually or verbally and to summarise articulately for presentation to senior stakeholders.

Desirable experience

• Experience in a professional services quality and risk management team environment
• Experience in professional compliance environment

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

National Quality and Risk Management

We ensure we manage our business with integrity. This includes developing and managing assurance and business risk frameworks, anti-money laundering, addressing any potential conflicts of interest amongst clients and maintaining our independence from them, ensuring we're compliant and managing the security of our people.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions

Our hybrid working policy

You'll be based in our London, Cardiff, Bristol or Reading office with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers