Manager, Product Owner (Insurance), Deloitte Digital

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Job description

Connect to your Industry

Want to shape the future of online experiences? So do we.

Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what's next, then work with our mixed-discipline team to make it happen.

As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Deloitte Digital is actively seeking an accomplished and dynamic individual to join our innovative team as a pivotal Product Owner with a focus on insurance. In this role, you will play a crucial part in leading the development of cutting-edge digital products, collaborating seamlessly with cross-functional teams to transform client requirements and industry trends into impactful solutions. Utilizing your profound understanding of the insurance domain, you will navigate complexities in risk management, policy administration, and customer experience.

Committed to fostering a culture of continuous improvement, you will stay abreast of emerging technologies and regulatory changes, driving digital transformation to position our clients for success in the rapidly evolving insurance landscape. If you are passionate about innovation in the insurance sector and have a proven track record in product ownership, we invite you to apply and become part of shaping the future of Deloitte Digital.

• Lead product development: Spearhead the development of cutting-edge digital products within the insurance sector, ensuring they align with client requirements and industry trends.
• Collaborate with cross-functional teams: Work closely with diverse teams to translate client needs into robust, user-centric solutions, fostering effective communication and cooperation.
• Align product roadmaps with market needs: Play a crucial role in aligning product roadmaps with the evolving needs of the insurance market, staying abreast of industry shifts and advancements to ensure the products meet and exceed client expectations.

Connect to your skills and professional experience

We are looking for an adaptable professional with essential skills in collaboration, adaptability, and a client-centric approach. Desirable qualities include strategic thinking, digital transformation knowledge, and tech-savviness. If you're passionate about driving innovation in the insurance sector and have a proven track record in product ownership, we invite you to explore this opportunity to shape the future of Deloitte Digital.

Essentials:

• Collaboration and Communication: Exceptional interpersonal and communication skills, fostering effective collaboration with cross-functional teams and conveying complex concepts to diverse stakeholders.
• Adaptability and Innovation Mindset: A flexible approach and a passion for innovation, demonstrated by a commitment to driving continuous improvement in product offerings and adapting strategies to meet evolving market demands.
• Client-Centric Approach: A strong customer focus, with the ability to understand and anticipate client needs, ensuring the development of products that exceed client expectations and enhance the overall customer journey.
• Problem-Solving and Analytical Skills: Strong analytical and problem-solving abilities, enabling the identification and resolution of challenges in a dynamic, fast-paced environment.
• Product Ownership Experience: Proven expertise in leading and owning the development of digital products, showcasing the ability to drive initiatives from conception to implementation.
• Insurance Domain Expertise: A solid background and deep understanding of the insurance industry, encompassing knowledge of risk management, policy administration, and customer experience.

Desirable:

• Strategic Thinking: Ability to align product roadmaps with market needs, staying informed about industry trends, technological advancements, and regulatory changes, contributing to the overall strategic direction of the products.
• Digital Transformation Knowledge: Familiarity with digital transformation initiatives within the insurance sector, with a commitment to contributing to the advancement of Deloitte Digital as an industry leader.
• Tech Savvy: Comfort and familiarity with emerging technologies and digital tools relevant to the insurance domain.

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."

-Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about."

-Rhiannon, Consulting

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital."

-Gillian, Consulting

Our hybrid working policy

You'll be joining one of our innovative virtual communities based in London, with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both an online and physical capacity. As well as remote working, you'll attend virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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