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Manager Passenger & Transport Services

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Full Time / 37 Hours Per Week / Fixed Term for 18 months

Play a key role in managing an efficient and client focused Passenger Transport service.

Join us to lead our large Passenger Transport Team within the council's SEND & Education Division. This is crucial role in managing and co-ordinating both people and a transport service and be driven to lead a high performing team and reducing reliance on taxis.

You'll work in a variety of environments and locations such as an office base, transport depots, in the field or working from home. This is a full-time, fixed term post for 18 months working 37 hours per week from Monday to Friday. The service operates from 6.30am until 5.30pm and your working week will be undertaken within these hours.

What you'll be doing

Working closely with the Service Manager, you'll oversee a team of over 120 people, managing client relationships, identifying income opportunities, undertaking budget management and logistical planning. Your daily activities will include ensuring that all transport routes are running in the most efficient way possible, health and safety and associated risks assessments are complied with and undertaken appropriately, statistical production and analysis alongside day-to-day staff management. Liaising with internal and external partners, you'll ensure the efficient running of the team and promote partnership working to ensure we continue meet legal obligations alongside corporate and local priorities. You'll also have contact with both the public and the parents of service users regularly.

What you'll need

With the ability to motivate yourself and others, you'll have relevant experience of vehicle scheduling and logistics ideally in a specialised passenger transport service. You'll be able to problem solve, work under pressure and to tight deadlines to be able to effectively prioritise work and conflicting demands in those circumstances both for yourself and members of your team. Using proficient IT skills, you'll be enthusiastic and adaptable to allow you to champion new systems and solutions. A strong leader, you'll create a positive working environment.

Appointment will be subject to an Enhanced DBS check and ideally be the holder of a Transport Managers CPC.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.

We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page.

For a chat about this post, please feel free to contact Anisha Mistry on 0116 454 0037 or via email to Anisha.mistry@leicester.gov.uk

Manager Passenger & Transport Services

Leicester City Council
Leicester LE1, UK
Full-Time

Published on 15/07/2025

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