Manager - Organizational Change Management for Deloitte Technology

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Job description

Connect to your Industry

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

The Organizational Change Management, Manager will:

• Implement organizational change toolkit, methodology, and activities across multiple projects
• Develop strong stakeholder relationships within Deloitte Technology and in the member firms, as required
• Use defined and established organizational change management processes, templates, and guidance
• Define project-specific change management scope, strategy, approach, and deliverables
• Develop and deliver project scope and requirements within specified timeframe including:
• Stakeholder analysis and engagement
• Change impact analysis
• Leadership engagement and alignment
• Readiness assessment
• Communications, training plans and materials
• Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
• Serve as primary CM liaison to cross-functional team members across different geographies and cultures; partner virtually to meet established project goals
• Serve as organizational change management point of contact for local implementation teams: facilitate conversations, provide guidance, track actions, risks/issues, and follow-ups
• Manage quality and implementation of CM deliverables from junior team members
• Advise project team members and lead through ambiguity in matrixed environment
• Promote teaming between CM and other functional team members working on projects
• Manage and mentor junior CM team members aligned to projects

Connect to your skills and professional experience

• Education: Bachelor's degree (or equivalent) in related discipline or an equivalent amount of professional experience working in a matrixed global environment
• Experience: Proven experience in a professional/client services capacity, emphasizing development/management skills in the following areas: organizational change management, communication, learning and development, and general business analysis.
• Technical Skills:
  • Advanced understanding of organizational change management processes and proven application of change management methodologies and principles (e.g. Prosci, Kotter)
  • Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials Technical aptitude to quickly learn business solutions
  • Proficiency in MS Office Suite and SharePoint
  • Excellent verbal and written communication skills
• Other Qualifications:
  • Ability to manage change and ambiguity
  • Ability to learn quickly and operate in a matrixed environment with minimal oversight
  • Ability to negotiate, influence, and manage others
  • Ability to lead both people and project work
  • Ability to implement a broad range of existing and new technologies at the global level
  • Ability to work with diverse cultures in a virtual environment

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee

Our hybrid working policy

You'll be based in one of our UK locations with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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