Manager, Project Management Team - Training & Certification

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

Job Title: Manager, Project Management Team - Training & Certification

Location: UK - Remote

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

We are seeking a Manager to lead a group within our Ophthalmic Certification Project Management team. You will oversee a team of Project Managers and Project Associates based in the UK, USA and India. We are looking for an individual who can ensure effective project delivery while fostering growth and collaboration across the wider Project Management team. This role combines people leadership, organizational management, quality and client engagement to enable successful outcomes across multiple programs.

Responsibilities

Team Leadership

• Supervise, coach, and mentor Project Managers, including performance reviews and development planning.

• Support recruitment, onboarding, and retention strategies.

• Build a positive, high-performing team culture.

• Collaborate with other Project Management team managers within the group

Operational Oversight

• Ensure projects are delivered on time, within scope, and on budget.

• Implement tools, processes, and best practices to improve efficiency and consistency.

• Track utilization, resource allocation, and departmental performance metrics.

Client & Program Management

• Serve as a client-facing lead, building strong relationships and ensuring satisfaction.

• Monitor deliverables, risks, and scope changes, and proactively resolve issues.

• Collaborate with Business Development and Contracts teams on RFPs and contract updates.

Quality & Process Improvement

• Promote a culture of quality and accountability within the team.

• Contribute to the development and refinement of SOPs, workflows, and tools.

• Support organizational initiatives that enhance productivity and service delivery.

Qualifications

• Bachelor's degree or equivalent experience.

• 3+ years in project/program/portfolio management, including at least 2 years in a people management role.

• Experience in pharmaceutical, CRO, or life sciences settings preferred.

• Strong leadership and team development skills.

• Excellent client relationship and communication abilities.

• Effective organizational and decision-making skills.

• Proficiency with MS Office Suite.

• Quality management experience preferred

• Familiarity with clinical research and/or ophthalmology a plus, but not required.

• Occasional travel between corporate locations.

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

#LI-Remote