Manager, IT Project Delivery Manager (Real Estate)

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Job description

Connect to your Industry

Where technology and real estate intersect to support a dynamic, global workforce.

The Project Manager is a crucial orchestrator of change and improvement within a partnership between Real Estate and Information Technology. They are responsible for overseeing a diverse range of projects, from office fit-outs and refurbishments to technology upgrades and sustainability initiatives. Acting as the linchpin between stakeholders, suppliers, contractors, and internal teams, the PM ensures projects are delivered on time, within budget, and to the highest standards. Their deep understanding of real estate operations, coupled with strong project management expertise, enables them to mitigate risks, navigate complexities, and ultimately enhance the value and functionality of the entire portfolio.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As a Project Manager you will have the opportunity to partner with the Deloitte Reall Estate team to deliver the IT enablement work of several building projects across the Real Estate portfolio. You will bring your project management experience of implementing technology services into new and existing buildings. This role will require you to hit the ground running and deal with ambiguity at any given stage within the project lifecycle. You will build strong relationships with your stakeholders and suppliers. With a can-do attitude, you will be accountable for delivering your projects to achieve success. Project Mangers report to the Program Manager for operational delivery related matters and will be coached by a Program Manager in a matrix model.

Responsibilities include (but not limited to)

• Project Planning & Execution: Plan, manage, and control assigned projects, ensuring timely delivery of deliverables and artefacts
• Schedule Management: Develop and maintain a detailed project schedule/workplan
• Risk & Issue Management: Proactively identify, escalate, and manage project risks and issues
• Stakeholder Management: Engage stakeholders continuously, manage expectations, and ensure satisfaction
• Governance & Reporting: Establish effective governance processes and provide timely progress reports with key metrics to stakeholders
• Requirements Gathering: Facilitate workshops to define project scope and high-level requirements
• Change Management: Implement a robust change control process, assessing and communicating impacts to ensure alignment
• Resource & Budget Control: Track, manage, and report on project resources and budgets, ensuring they remain up to date
• Project Team Leadership: Manage, coach, and motivate the project team, fostering a positive and productive environment
• Communication & Continuous Improvement: Communicate effectively, embrace transparency, and capture lessons learned through post-project analysis

Connect to your skills and professional experience

You love nothing more than connecting people to delivery outstanding results. You bring out the best in your project team and work closely with stakeholders to understand and meet their business objectives.

• Proven track record delivering IT infrastructure projects within a corporate real estate setting (e.g., office relocations, IT comms room builds, network upgrades).
• Strong understanding of IT infrastructure components (e.g., network cabling, server rooms, AV equipment, security systems).
• Experience managing vendors and contractors for IT infrastructure services.
• Familiarity with relevant industry standards and best practices (e.g., BICSI, TIA/EIA).
• Proven track record in managing complex projects with multiple stakeholders, tight deadlines, and budget constraints.
• Proficiency in project management methodologies (e.g., RIBA, Agile, Waterfall) and tools (e.g., MS Project, ServiceNow SPM).
• Excellent planning, scheduling, risk management, and change control skills.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with both technical and non-technical stakeholders.
• Strong problem-solving and analytical skills, with a proactive and solution-oriented approach.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Experience working in a global organization with geographically dispersed teams.
• Strong financial and commercial awareness and experience of managing budgets and resource utilisation.
• Value and outcome-driven, with a positive "can-do" attitude.
• Good knowledge of techniques for planning, monitoring, and controlling projects

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What we have achieved by using ServiceNow is nothing short of incredible and I am hugely excited by what is still to come. We have an amazing opportunity to improve and support our practitioners and colleagues experience by working collaboratively as one team." Anita Sanderman, Head of HR Services, a key stakeholder for this role

"The great thing about working as part of the NSE ServiceNow team is opportunity to be part of focused, supportive, diverse, and well organised team. The team have clear goals and plan so that each squad within NSE ServiceNow team is focused on delivering quality product. The team is incredibly supportive and always happy to assist each other. Team members are diverse which bring creativity and a broad range of ideas to the table. The team is well organised so that each member of the team is getting the work done efficiently. Not to forget the team is fun loving which leads to relaxed environment." Nikhil Patel, ServiceNow Test Lead

Our hybrid working policy

You'll be based anywhere in the UK (except for London) with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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