Manager - IT Business Relationship Manager

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About the Role:

The IT BRM will liaise between IT and the partners to help understand their technology needs. You will be aligned to a business function, developing deep institutional knowledge and helping map business requirements and processes to IT architecture.

You will help prioritize tech-enabled projects, ensuring return on investment is realised and is aligned with the Association's Strategy.

You Will:

• Guide communication between IT and the important partner groups to understand their technology needs and issues.
• Obtain an understanding of relevant business area(s) to recommend solutions and build high-quality requirements.
• Be a lead for strategic IT plans for the department
• Establish a communication methodology for efficient organisational communication
• Create artefacts, including business case documentation, scope documentation, and process flow.
• Use several techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Identify and help prioritize opportunities to improve business processes
• Understand technical options, limitations, costs, and risks.
• Translate conceptual user requirements into precise, detailed functional requirements.
• Manage requirements scoping throughout the delivery process
• Work with business and delivery teams to prioritise needs.
• Document current processes and models to understand inefficiencies or gaps
• Support delivery teams as they develop, test, and deploy solutions
• Lead small projects to assisting other project managers on larger more complex projects

You Have:

• Bachelor's degree (or equivalent years of experience).
• 3 years of experience in business analysis.
• Business analysis certification or similar.
• Experience in ITIL, preferred

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.