Manager, Internal Communications, Northern Hemisphere

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Job Description

About Us

IFM Investors is a private markets manager, with a focus on infrastructure and capabilities in unlisted and listed equity, private equity and debt. IFM manages AU$218.3bn across all asset classes on behalf of 717 institutional clients (at 30 June 2024). We have 230+ investment specialists across our capabilities. We're based on four continents, operating from offices in Melbourne, Sydney, London, Berlin, Zurich, Amsterdam, Milan, New York, Houston, Hong Kong, Seoul and Tokyo. We have a global network that helps us uncover opportunities. Our reach, reputation and relationships mean we can access deal flows that few other managers can.

IFM was founded by pension funds. It's still owned by pension funds today. Our clients are stewards of capital too, with the same duty to deliver value over decades. We share a multigenerational vision: to invest, protect and grow the savings of millions of people. We do this by investing, owning and financing the assets our clients and their beneficiaries rely on to live their lives. Where we own assets, our engineers and sector experts join their boards and management committees, with the aim of becoming pivotal to their success.

From Vienna Airport to the Indiana Toll Road, from energy storage to data storage, we invest in what matters: real assets that will serve society's needs for decades to come and seek to deliver for clients the positive outcomes they need. For more information, visit ifminvestors.com.

Business Overview

Our Clients & Strategy team covers Business Development, Investor Relations, External Relations, Sustainable Investment and Brand, Marketing & Communications, including Internal Communications.

It is responsible for all communications to investor prospects, existing investors and their asset consultants, as well as a broad range of other stakeholders, including governments and media.

The Opportunity

At IFM, you're not just part of an investment company - but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that's inclusive, accountable and collaborative. Where you're given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. We also believe all roles are genuinely flexible at IFM - so we are happy to talk through what this might look like for you.

The Role

This role will support the implementation of a comprehensive global internal communication strategy in the Northern Hemisphere, helping to manage and improve communications in our growing EMEA and US office locations, ensuring that employees are informed, engaged and aligned with IFM's strategic goals and culture. Collaborating with the Head of the Team and the Southern Hemisphere lead, they will help to drive engagement, foster transparency, and deliver projects across all internal channels.

Main responsibilities

Internal Communication Strategy

• Assist in the development and execution of a cohesive internal communication strategy to effectively reach and engage employees in Northern Hemisphere.
• Support EMEA and NY based senior management, regional heads and employee communication needs.
• Develop audience specific strategy and plans to drive engagement
• Coordinate with Southern Hemisphere lead to leverage and support HQ communication and planning

Internal Communication Execution

• Internal content and messaging development: Craft clear, concise, and impactful messages for employees across all touchpoints to enhance engagement, reinforce company culture, and strengthen the brand's reputation.
• Develop internal social media campaigns: to enhance employee engagement and knowledge sharing and serving as a trusted source of information within the organisation.
• Content and intranet management: Support the publishing of intranet content and manage the employee communications platform (Staffbase).
• Internal events: Assist in the development and execution of internal hybrid events, including content creation and presentation, coordination of supporting technology and stakeholder management to achieve strategic company-wide objectives. These might include townhall events and other events featuring SMEs from around the business on key topics.
• Cross-Functional Collaboration: Partner across the business to implement internal communication programs.
• Employee experience: Work with P&C teams to develop a seamless employee experience aligned with the employee value proposition.

Channel Management & Employee Engagement

• Review, measure and monitor internal communication channels to ensure effectiveness and relevance leveraging technology and best practices to optimise communication processes.

Your Background and Experience

• 7 years+ proven experience in internal communications roles, preferably within the financial services or investment management industry.
• Bachelor's degree in Marketing, Communications, Business, or related field
• Strong strategic planning and project management skills, with the ability to execute initiatives effectively and efficiently.
• Excellent written and verbal communication skills, with a keen eye for detail and a knack for storytelling.
• Demonstrated proficiency in utilising social media platforms (Viva Engage or similar) and Sharepoint content management system and communication tools.
• Demonstrated proficiency in the development of content and production across formats, including video to support business storytelling.
• Formal and informal events management, including Town Halls, Fireside Chats etc.
• Ability to collaborate cross-functionally and build relationships at all levels of the organisation.
• Experience of working with senior leaders
• Familiarity with employee engagement strategies and best practices in internal communications.
• Creative thinking and problem-solving abilities, with a proactive approach to driving innovation and continuous improvement.
• Demonstrated proficiency in utilising internal social media platforms, managing intranets, producing videos, and organising and managing events.
• Using Analytics tools such as GA4, Swoop or other systems to produce and build reports

Ready to invest in what matters?

With IFM, that includes your own career. Visit ifminvestors.com/careers to find out more.

IFM Investors is committed to promoting a diverse and inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us if you require any specific support for the interview process at Careers@ifminvestors.com