Manager, Health & Safety and Facilities | permanent

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At Costa Coffee, we are what we craft. We're reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go - we've got you covered.

The Manager, Health & Safety and Facilities will drive operational excellence by consolidating and reporting H&S data, ensuring transparency and accountability, and overseeing audit remediation with regional H&S leads. You will take the lead in the facilities management function at our Loudwater office, including contractor management, health and safety infrastructure, and workplace ergonomics, ensuring compliance with regulatory standards and creating a safe, efficient, and comfortable environment for all employees.

Our teams make a difference. Whether that's working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Manager, Health & Safety and Facilities, there's never been a better time to join.

So, why Costa?

We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)

• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%

• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure

• 50% discount in all Costa-owned stores, and 25% off in other participating stores

• Private medical cover thanks to our Private Healthcare scheme

• And that's not all. Explore even more of our perks here: https://bit.ly/costaperks

We're passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

Being a Manager, Health & Safety and Facilities is about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be:

• Consolidate global H&S data, create SOPs, and ensure alignment with KPIs and corporate requirements (KOSMOS). Act as OSH representative during audits and manage quarterly Life Saving Rules questionnaire.

• Develop, revise, and standardise global H&S policies, ensuring compliance with international standards. Collaborate with cross-functional teams to tailor policies for local needs.

• Ensure compliance with global, regional, and local H&S regulations. Monitor emerging risks, investigate incidents, and implement corrective measures in collaboration with legal, HR, and operations teams.

• Design a global H&S data framework, analyse trends, and present detailed reports. Drive the digitization of H&S reporting for enhanced decision-making and ensure accurate reporting to Coca-Cola's H&S platform.

• Oversee facilities operations, manage contractors, and ensure compliance with building systems. Support regional H&S officers and provide leadership in safety practices while assisting with recruitment and training for the facilities team.

Who you are

It's your unique ingredients we're interested in:

• 3-5 years of experience in a facilities management role with responsibilities in Health and Safety.

• Experience working in a global or regional capacity is advantageous but not required.

• Proven track record in developing and implementing global H&S policies and reporting systems.

• In-depth knowledge of international H&S regulations (OSHA, ISO 45001, EU directives).

• Strong leadership and communication skills, with the ability to influence and engage stakeholders globally.

• Expertise in incident investigation, root cause analysis, and implementation of corrective actions.

• Strong analytical and data management skills, with proficiency in H&S software and digital reporting tools.

• Ability to manage multiple global projects simultaneously and meet deadlines.

• Extensive experience in managing H&S compliance in diverse regulatory environments (e.g., EU, US, APAC).

• Proven ability to cultivate a positive safety culture in a diverse, global workforce.

• NEBOSH, CSP, or equivalent certifications in H&S. ISO 45001 lead auditor certification is preferred.

Location: Onsite, Loudwater, High Wycombe

For any reasonable adjustments and general queries, please get in touch with andrea.applegate@costacoffee.com

Other details

• Job Family UK_B Grade_SC
• Job Function (REQUIRED FIELD) Global Functions - People / HR
• Pay Type Salary
• Employment Indicator Permanent

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