Manager, Global Clients & Industries Program Management & Operations (24-months secondment or Fixed Term Contract)

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Job description

Connect to your Industry

Global Growth creates an opportunity for you to build a new perspective and see both Deloitte and our priority clients through a global lens. While collaborating with some of our most experienced leaders and talent across the organization, your voice will influence Deloitte's strategic direction, growth, brand, and impact in the market. Your network will rapidly expand, and you will create meaningful connections and relationships globally. You will build deep institutional knowledge and gain an understanding of clients' heart-of-business issues, and Deloitte's offerings and solutions. Global Growth's diverse, inclusive, and flexible culture is an opportunity for you to become a role model for agile working.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

The Manager, Global C&I Program Management and Operations sits at the intersection of chief of staff support, strategic program management, executive communications, and budget and investment portfolio management.

This role supports strategic program delivery, leadership operations, executive communications, and budget and investment management process. Working closely with the Global C&I Program Leader and broader leadership support team, the Manager will help drive execution across priority initiatives, maintain team operating cadence, and enable strong governance across global programs and investments.

This is a highly collaborative role suited for a professional who brings strong program management discipline, executive readiness, financial acumen, and the ability to work effectively across a complex global network. The role also works closely with USI support teams, providing day-to-day direction, mentorship, and oversight to support high-quality execution, consistency, and team development.

Key responsibilities:

• Lead and coordinate strategic programs and priority projects across GC&I, including planning, tracking, and delivery support
• Support the Global C&I Program Leadership team (MD, SMs) in running leadership operations, governance forums, and team cadence activities
• Manage annual and in-year budget, forecasting, and investment tracking processes for GC&I initiatives, coordinating with the Global Finance team
• Support and help lead investment syndication activities, including intake, coordination, business case review, recommendation, status reporting, stakeholder communications, and process management
• Develop executive-ready materials, including presentations, briefing packs, talking points, agendas, decision memos, and follow-up communications
• Monitor program progress, investment performance and business performance, synthesize insights, and provide clear reporting to leadership
• Identify and implement process improvements to strengthen transparency, execution rigor, and operational effectiveness
• Provide direction and day-to-day oversight to USI analysts and senior analysts supporting team priorities and deliverables
• Coach and mentor junior team members to support quality, consistency, and team development

Connect to your skills and professional experience

• Proven relevant experience in program management, business operations, chief of staff support, strategic initiatives, or related roles
• Prior client service experience preferred
• Demonstrated experience managing cross-functional projects in a complex, matrixed organization
• Strong written and verbal communication skills, including executive presentation development
• Experience with budgeting, forecasting, financial tracking, or investment governance processes
• Strong stakeholder management skills and ability to work effectively with senior leaders
• Strong organizational skills, sound judgment, and the ability to manage multiple priorities with attention to detail
• Experience leading workstreams and guiding junior team members or shared support resources
• Limited immigration sponsorship may be available in some locations.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte Employee

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter about the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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