Manager, Commercial Sales

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OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Responsible for managing a team of sales professionals and generating a culture that promotes teamwork and aggressive inside selling activities, building customer relationships, developing new business opportunities, and increasing market share. Works strategically with customers and our channel partners within a defined product group and territory. Manages the performance of individual contributors and the overall team and grows and develops talent within the organization through continuous learning.

Responsibilities:

• Manage an area, customers, and a team of company employees with well-defined daily work activities and priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.
• Coach and mentor employee direct reports. May coach and mentor non-direct reports as needed. Manage FPR process for company employees. Manages team and individual performance.
• Advise management and peers on matters of importance to the area(s) of responsibility. Propose/influence direction-setting.
• Assign responsibilities, provides direction, leadership, and coaching, and remove barriers as needed to enable direct reports to execute their roles and achieve objectives and goals.
• Create a culture that encourages a working environment that is conducive to individual growth, high performance, and is challenging and rewarding. Achieves diversity and other HR goals.
• Establish and manage relationships with appropriate customer management, with the objective of maintaining and building the business.

Education and Experience Required:

• Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience.
• May hold Master's or advanced degree in related field. Typically 8+ years of relevant experience.

Knowledge and Skills:

• High Character Individual (Does the Right Thing, Positive, Serves Others)
• Strong Sales Accumen
• Listens and Coaches Sellers
• Models Behaviors
• Workforce management and development
• Personal Leadership and encouragement of others to lead
• Influencing Others
• Personal empathy
• Escalation management, customer relationship-building
• Knowledge of Corporate capabilities and outsourcing industry norms
• Business Analysis and Planning
• General Financial Management/Cost Management
• General Project Management
• In-depth understanding of technology in direct responsibility
• General understanding of related technologies
• Knowledge of industry and market trends

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT - THE INFORMATION COMPANY
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.

CREATE THE FUTURE
We create economic growth that is inclusive and sustainable.

BE DESERVING OF TRUST
The world's most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.

WE, NOT I
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.

RAISE THE BAR
We set high standards and exceptions, to learn, to be better.

OWN THE OUTCOME
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.

"We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets." - Mark Barrenechea, CEO & CTO