Manager, Banking Services

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Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is seeking a motivated Manager to lead our Banking Services team. Reporting to the Global Head of Bank Relationships you will be working with Checkout's key bank partners and will be the main point of contact for external and internal queries.

What you will be doing:

• Provide operational support to Treasury, Finance and Product
• Build and own servicing relationships with our bank partners
• Assist with incident resolution and escalations when needed
• Define SLAs and performance metrics for our banks
• Identify and remediate service issues that impact our operations
• Coordinate and respond to audit requests pertaining to banking infrastructure
• Build and manage the Banking Services team, standardizing processes and providing guidance and support to the team

Qualifications

• Ability to build strong professional relationships
• Excellent verbal and communication skills.
• Payments product knowledge
• Ability to understand and map technical banking and payment system architecture
• Proven ability to successfully drive large sized banking services technical projects with external partners and cross-functional internal stakeholders
• Ability to develop and mobilize internal network, key stakeholders and associated resources
• Ability to work effectively under pressure

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagramhttps://www.instagram.com/checkout_com/