Manager, Atlassian, CoE, Consulting

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Job description

Connect to your Industry

Our rapidly expanding Atlassian Centre of Excellence (ACE) is a specialist team dedicated to designing, implementing and running innovative, agile work management platforms to help our clients run their businesses and technology transformation programmes in a transparent and collaborative way. As an Atlassian Global Alliance Partner we are at the forefront of solving our clients' most complex business challenges and we are looking for experienced Atlassian practitioners to join our growing team. This is a client-facing role, working as part of a team across multiple projects, programmes and clients.

The continued success of our Atlassian practice means that we are looking to grow further by recruiting specialists with technical experience in designing, building, deploying, and managing Atlassian and agile solutions for work management, software product development and programme management.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

The following are core elements of this role. There will be opportunities for coaching and training for strong candidates who do not have experience in all these areas:

Client delivery

As a member of the ACE team, you will be involved in the end-to-end design and implementation of the solutions that business and technology teams use to manage work, products and programmes

Ongoing client delivery

• Architecting Jira and Confluence-based tools to support projects delivering digital change
• Working with teams and projects to understand their requirements, scope fit-for-purpose solutions based on good delivery and project/programme management practices
• Proposing custom workflows, fields, permission schemes, etc.
• Working with the ACE Lead to develop and manage deployment plans for the Jira implementation, tracking progress and escalating issues
• Leading a team to implement solutions for multiple clients, including configuration, integration, reporting and training
• Designing, developing and implementing project, programme or portfolio management tools using Jira/Confluence;

Continuous innovation

• Developing innovative reporting and solutions such as agile metrics for different use cases and audiences (leadership, business users, managers, development teams)
• Assessing new tools, plugins and integrations for Jira and Confluence, providing guidance to junior team members to develop new capabilities around selected tools
• Providing guidance and recommendations to teams to embed agile ways of working throughout their delivery and management processes

Connect to your skills and professional experience

Qualifications or Knowledge Required

To thrive in this role, you will need:

• Deep technical experience in setting up and administering Atlassian tooling, specifically Jira and Confluence
• Experience of managing software delivery projects and programmes
• To be proficient at analysing data to develop customisable, filterable, high-impact reports in Jira and Confluence
• Growth Mind-set - You will embrace new challenges, hone your skills through experience and have a continual focus on learning to expand your capabilities
• Problem solving - You will face new challenges regularly and will have an enthusiastic and persistent approach to finding the best approach for our clients and teams

Desirable experience or qualifications

• Certification in Atlassian products is desirable but not essential
• Experience with 3rd party add-ons and plugins for Jira/Confluence for testing/deployment/release management is desirable

Experience

• Prior experience within project management, software development or technology role
• Experience administering Jira and/or Confluence; or hands-on experience managing agile delivery using Jira
• Experience designing and implementing workflow management tools for project management, software development or technology

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to the ACE team was the opportunity to work directly with client teams to build tools that make a positive change to how they do their job, while also making a tangible difference to the business" - Liam, ACE

Our hybrid working policy

You'll be based in Belfast with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

WPFULL, SLCONS, BAETEC, LOCBEL