Manager / Associate Director, AI Tooling Enablement Specialist

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Job description

Connect to your Industry

Arguably the most stimulating career environment in our industry, tax at Deloitte is a far cry from tax at other firms. Here, it's all about collaborating with colleagues at the top of their game, across disciplines, for clients who urge us to constantly push the boundaries of our creativity. You'll find a diverse mix of people, all working together to deliver best-in-class advice. And you'll discover a structured programme that will help you develop even greater expertise. From fascinating projects to a wealth of secondment opportunities, both in the UK and overseas, you can enjoy a broad and rich career experience.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

This role forms part of a team that works with the T&L service lines and their Business and Digital Leaders to deploy and optimise AI tooling across the business. The team operates as a dedicated business enablement function building on the previous work piloting and deploying tools such as Legora and Jigsaw.

The role will act as a trusted expert and strategic partner, bridging the gap between cutting-edge AI tooling (including enterprise platforms such as Microsoft CoPilot and Google Agentspace as well as specialist T&L solutions) and the day-to-day realities of Tax & Legal service delivery. This is a high-impact role at the forefront of how professional services firms are transforming their operations through technology.

Business Context

The business has already achieved early successes with tools such as Legora and Jigsaw, which are starting to deliver material impact. The next phase requires monitoring the market for new developments, assessing and adopting increasingly sophisticated tools, increasing adoption across service lines, increasing sophistication of use, standardising use cases where appropriate, and moving from point solutions to transforming end-to-end processes.

Through this role, the team will drive the following outcomes for the business:

• Efficiency
• Improved quality
• The provision of greater data-driven insights
• Enhanced client service experience
• Upskilling professionals for further technology disruption
• Responding to client expectations and market needs

Key responsibilities

Strategic Partnership

• Help the Tax and Legal teams navigate one of the biggest shifts in how professional services operate, from evaluating the ROI and competitive advantage of AI, to clearly mapping how AI will impact different service lines.
• Act as a thought partner to tax and legal leaders and practitioners, building trusted relationships, addressing pain points, and identifying high-value opportunities to scale the use of AI tooling.
• Act as an expert in reflecting the use of tools in client pitches, both written and in person.

Technology Enablement and Adoption

• Monitor the market for new developments and assess and adopt increasingly sophisticated tools.
• Drive the rollout, configuration, and adoption of AI platforms across service lines, ensuring they are effectively integrated into existing workflows and ways of working.
• Act as an expert in the respective technologies to support service lines in using the tools to their maximum potential.
• Train and guide Makers across the business
• Facilitate standardisation of use cases and activity types across service lines.
• Create solutions based on the underlying tools for specific use cases and act as a process expert to facilitate the optimisation of end-to-end processes.
• Undertake no-code and low-code configuration, working in close collaboration with Developers in DI for software development and bespoke integrations.

Programme and Change Management

• Ensure the optimisation and transformation programme is properly driven, assess new technologies centrally before providing recommendations to service lines, and ensure that tooling programmes are executed with proper change management discipline.

Connect to your skills and professional experience

Key attributes required include:

• Change management
• Process thinking and design
• Technology understanding
• Understanding of the Tax & Legal business
• Strong communication skills

Connect to your business - Tax

Innovation and tax consultancy may not seem to go together, but that's exactly what you'll find at Deloitte. We're constantly seeking the new and working together to push the limits of what's possible. Discover a new kind of tax career that you can make your own.

Tax

Our comprehensive range of services encompasses everything from the completion of tax returns (corporation tax self-assessment) to complex consultancy assignments and strategic tax planning. We advise on corporate and general tax, international M&A, stamp tax, cross-border transfer pricing, reorganisations and reconstructions, and competent authority negotiations.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"The best part of my job at Deloitte is working in a forward-thinking team and working on high profile projects. I also feel like I'm constantly exposed to new ideas and skills, which is great for learning and professional development" -Ben, Tax & Legal

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return-to-work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help you transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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