Manager Air Traffic Control - MATC

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Summary of Role

The MATC will be accountable to the Head of ATS (HoATS) for the provision of a safe and expeditious ATC and MET service at Edinburgh Airport.

The MATC will make a key contribution towards the achievement of high safety standards, increased levels of operational service delivery with the full engagement and development of their people.

This is a high profile role and will require proactive liaison with a number of internal and external customers, agencies and stakeholders.

A member of the Edinburgh Tower Leadership Team, the MATC is part of the ATC operation and will ideally hold a part-valid ATCO license to aid operational resilience. Proactively working with internal (HoATS, cross functional Executives, Managing Director, Board of Directors, DFS Group) and external (customers, regulatory bodies national and international, Airport, NATS, Airlines) stakeholders, to deliver leading and best industry practice which underpins the success and future growth of ANSL.

Primary Responsibilities & Accountabilities

Operational Service

• Set targets, monitor and report on the service performance and standards of the unit in accordance with the regulatory requirements and in compliance with ANSL instructions, by assessing performance against target and delivering continuous improvement

Customer Liaison

• Ensure day to day liaison with internal and external agencies, such as Airport Authorities, airline operators, and other stakeholders to negotiate and agree on service, a culture of safety improvement, safety related issues and any aspect of the ATC Operation to ensure the correct balance between safety and income.

Capacity management

• In conjunction with the Airport Authority, manage the capacity of the airport on a daily and long-term basis by carrying out capacity planning, optimal throughput, and ensuring that all operational elements work together in order to reduce delays and meet customer requirements.

Incident Management

• Balance commercial, regulatory, systems, equipment and engineering considerations to maintain on-going control. Handle the consequences of any failure as expeditiously as possible.

People Leadership & Management

• Provide clear leadership across the unit and within the management team; developing, delegating and inspiring people to work together to achieve objectives; managing team and individual performance to provide an excellent, safe, efficient and cost-effective ATC service.
• By demonstrating leadership values, motivate and manage employee performance to deliver improved Safety, Service and Value; promote and maintain productive relationships with staff and TU reps through application.
• Deputize for the HoATS in times of absence and as required.
• Leadership of direct reports in the assigned areas.
• Management of performance with regular reviews, taking appropriate action where required.
• Give clear and timely direction to the staff under your control to ensure that all services are provided in accordance with current legislation / ANSL guidelines and company process and policy.
• Provide a culture of coaching and developing the team to enhance their performance.
• Establish and maintain effective working relationships with co-workers, supervisors and external contacts.

Staff deployment and training

• Keep a watching brief on the deployment of staff using available systems and staff scheduling (if available) to ensure effective and optimal manning at all times. Manage the ATCO training programme, to ensure that all staff are fully trained and competent.

Safety Responsibilities

• Take accountability for delivery of ANSL Operational Safety policies and standards within the unit by ensuring that procedures, systems, training, and management are in place.
• Continuously assess Safety Risk to the unit, so that action is taken where the risk may become unacceptable.
• Achieve continuous improvement of safety performance.
• Act as the senior ANSL representative onsite in the absence of the HoATS.
• Liaise with the CAA on ATC matters including but limited to:
  • CAP 670
  • CAP393
  • CAP 493
  • UK (EU) 373, UK (EU) 340 (and all other documents relating to training and licensing).
• Strategic coordination with the SATE (Senior Air Traffic Engineer) and other Airport departments to ensure that work in progress, withdrawal of facilities etc. can be safely integrated with the provision of the ATS service.
• Reviewing and implementing recommendations arising from incident investigations.
• In consultation with the HoATS, SATE and ANSL's HoID (Head Of Innovation & Delivery) review of any asset replacement requirements for the unit.
• ATC Lead for all projects at Edinburgh, providing input, expert technical advice and guidance whilst working closely with the project team to ensure successful delivery.
• In collaboration with SATE, advise HoATS on the requirement for equipment renewal and replacement, reflect changes in regulatory or operational requirements.
• Review, approve and implement ATC procedures.
• Produce, amend and approve the MATS Part 2, including SIs, TOIs, OPNOTs and SNs.
• Management of the Edinburgh Simulator.
• Review the ATC watch logs for items to be reviewed in the ANSL Safety Meeting (SDRT).
• Production and publication of ATC staffing rosters by the 20th of the previous month.
• Ideally obtain and hold a single Edinburgh ATC validation to provide extra resilience to the operation and also to better understand the complexities and requirements of the operation.

General

• The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, customers and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
• Actively promote ANSL to internal and external customers, carrying out all duties in an efficient, professional and courteous manner; clearly and effectively communicate with customers and staff.
• Demonstrate the values within the business always.
• Any other reasonable duties as requested by your Manager.

Personal Specification

Qualifications, Training and Experience

• Minimum 5 years of ATCO experience (or other relevant industry knowledge).
• Current valid license in ADI or APS is desirable but not essential.
• Extensive knowledge of Airport operations.
• Stakeholder management experience
• Formal management qualification preferable.
• Extensive experience and broad understanding of regulatory functions and national processes.
• Proven track record for leadership and management of a team.
• Incident Investigator experience preferable.
• Extensive knowledge of Tower and Radar procedures and processes.

Knowledge

• Aviation Industry key regulations -UK (EU) 373 Regulations.
• Aviation Industry - Air Traffic Control.
• Quality Standards procedures and processes.
• Project Management
• A broad knowledge of the composition, structure and framework of the ANSL organisation is essential, coupled with proven leadership skills with a focus on continuous improvement.

Competencies and Attitude

• Information gathering and analysis from a variety of sources understanding the relationships between recommending certain courses of action.
• Excellent interpersonal skills, understanding and sensitivity to the concerns and reactions of others, ability to easily communicate with people of all levels and backgrounds.
• Ability to proactively develop long term relationships based on mutual trust and confidence.
• Able to seek out and evaluate data and to make logically based judgements making recommendations to achieve objectives.
• Commercial awareness, business attitude and business sense, that is reflected in every decision and action.
• Teamwork, willing to participate as a full member of the team.
• Project Management Skills, including the ability to work under pressure and to multiple deadlines; maintaining attention to detail.
• Planning, organising and establishing a course of action for self and others to accomplish specific goals.
• Leadership, using appropriate interpersonal styles and methods to inspire, guide individuals or groups towards goal achievement.

Internal Relationships

• Edinburgh Unit / Senior Leadership Team / Exec Team.
• Operational and Technical Experts..
• Project teams.
• DFS Group.
• All employees and business lines.

External Relationships

• EAL, Customers, Airports, Airlines, Handling Agents.
• Industry stakeholders, NATS.
• Regulatory Authorities, CAA.
• Third Party contractors and partners.

This job description reflects the main functions of the role but from time to time the company may assign or reassign duties and responsibilities to meet the needs of the business.