Manager (Restructuring), Quality Assurance

Overall job purpose

Working alongside our Consulting QAD Business Partner and as part of a wider legal, risk, compliance, and assurance team, you would support the team to drive range of regulated insolvency compliance reviews and non-regulated advisory work in the restructuring space. This would include helping to define project priorities and requirements, as well as assisting in the development and evolution of our review methodology.

Our continued growth and commitment to evolve RSM into a digitally-savvy business, with infrastructure fit for the future, presents a rare opportunity to play a leading role in transforming the systems and processes that support a critical (and regulated) element of the firm's operations.

If you are enthusiastic about reviewing Insolvency work across a variety of workstreams, as well as building relationships across a large and diverse organisation, then this role could be a good fit.

About the department

The Quality Assurance Department (QAD) is an independent department responsible for performing an annual programme of testing to provide assurance that key controls are designed and operating effectively, ensuring compliance with external regulations and standards, and internal procedures. This is largely achieved by performing reviews of completed engagements and providing feedback to engagement teams, service line management, technical and training departments, and other parties, to drive continuous improvement in managing risk and internal controls, and promote quality and excellence in the delivery of services. QAD is respected within the firm as being important, influential and knowledgeable.

We operate a flexible hybrid-working model in the team, focusing on being where we can most effectively provide support to the service lines, which can occasionally involve travel to other UK-based offices.

Key Responsibilities

The key responsibilities of the role would include:

• undertaking quality assurance reviews that enable the firm's Insolvency Practitioners to comply with their regulatory, legislative, and best practice obligations, as well as the firm's internal protocols, ensuring that they maintain the appropriate standards of competence in the conduct of insolvency work.
• Identifying areas of risk or non-compliance and providing feedback to stakeholders with recommendations for remediation or improvement.
• Prioritising and conducting reviews in line with regulatory obligations and the firm's internal requirements, ensuring they are finalised on a timely basis.
• Acting as a conduit between stakeholders, taking ownership of the process, seeking clarification, and driving resolutions as required, to ensure reviews are completed effectively and efficiently.
• Providing regular reports and updates on progress to stakeholders, identifying potential barriers to delivery and suggestions to minimise or eliminate these.
• Providing change management support to the team and wider business.
• Working with the firm's technical department to identify opportunities for process or system enhancements, in line with the firm's risk appetite and regulatory obligations.
• Disseminating knowledge and guidance across the faculty and wider business.

We are looking for someone who has:

• Qualifications and experience in the Insolvency profession. This can either be by experience, and/or CII, CPI or JIEB
• Experience with IPS
• Excellent communication skills, specifically capable of being clear, concise, and precise
• Experience in delivering a wide variety of projects, juggling competing workstreams
• Been successful in defining priorities for projects, aligning the needs of multiple stakeholders
• Built strong and trusted relationships, whilst also holding people to account to deliver to deadlines
• A strong 'moral compass'
• A desire to provide world-class customer service to our internal stakeholders
• A keen eye for detail, but is also able to stand back and see the "wood for the trees"
• Experience with Virtual Cabinet is desirable, but not essential
• Experience in delivering internal or external compliance reviews is desirable, but not essential
• 5 years' experience in the Insolvency industry across all types of insolvency

Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.]]>