Management Office Administrator

About the roleProviding administrative support for branch operational activities and Partner initiatives. To add value to the efficient and profitable running of your operational area in order to achieve your business and personal objectives, along with those of your wider team and branch.

At a glance

Salary range - For this role the salary starts from £25,200 per annum, depending on skills and experience

Contract type - This is a Permanent role

Work Pattern - 38.75 hours per week 

• Monday to Friday: 08:00-16:00, with flexibility

Location - Herbert Parkinson, Darwen

About the role

• Ensure the smooth day to day running of the branch administration function; providing administrative support, guidance & skills where necessary

• Support operational managers with all Partner and Workday related activities; to include accurate completion of all Partner timesheets, absence recording and other associated activities

• Provide support in the recruitment and hiring process.

• Provide support for careers events and involvement with schools and colleges.

• Support community projects and charities by acting as liaison with HP and managing donations.

• Arrange meetings, events and agendas. Ensure that the appropriate information, facilities and refreshments are available.

• Maintain Partner development/training requirement to the highest standard to meet the branch and mandatory needs.

• Facilitate visits and branch tours.

• Oversee the running of Reception such as meet and greet visitors, issue access passes, take payments from Partners.

• Provide note-taking support at meetings as and when required.

• Share knowledge and insights with colleagues to develop department and branch performance.

• Be flexible  to support across other areas of the branch and departments when required.

• Support the effective management of operational branch legalities.

• Identify and communicate opportunities for continuous improvement and greater efficiency.

You also can view a copy of the full job outline here:

External applicants- please view the attached job outline

Internal applicants- please use the link below

Qualifications and Experience skills you’ll need

• Previous administrative experience

• Highly organised and ability to prioritise tasks

• Ability to meet deadlines and manage own workload

• Good working knowledge of IT systems, including Google documents, slides and sheets

• Prioritise and plan effectively

• Decision-making in day day and Event Management

• Good written and oral skills, to be able to communicate plans quickly and effectively to both internal and external stakeholders

Desirable skills

• Note-taking skills

• Working in a management office in a manufacturing environment

Next Steps 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Thanks for your patience in the meantime and for showing an interest in joining JLP. 

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.