Maintenance Manager - Refrigeration

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What's in it for you
We offer excellent benefits that help make Tesco a great place to work! These include but are not limited to:

• Annual bonus scheme.
• Holiday starting at 25 days plus a personal day (plus 8 Bank holidays).
• Retirement savings plan
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
• Opportunities to get on - take advantage of our ongoing learning opportunities and award winningtraining, to help you achieve the job and career you want.

Click here to read more about the benefits we have available for our colleagues.

About the role
Accountable for the Refrigeration Maintenance, exceptional service, and store standards across circa 3600 retail sites. driving the maintenance strategy and improvements. Providing support to the Refrigeration field teams ensuring a safe, Legal, and functioning estate for customers, retail colleagues & stakeholders.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities:

• Periodic review of contractor day to day performance as well as representing the Operations team at contractor performance meetings.
• Provide the resource and expertise that drives health and safety, and Tactical plans that needs a consistent approach across all regions.
• Ensuring a consistent approach across processes.
• Provide daily technical support for all work including escalations that require expert input.
• Lead the process and technological improvements across this area of the business.
• Provide technical input for planned maintenance developments & regularly review content and effectiveness.
• Input into planned maintenance implementation across the technical teams.
• Provide expertise relating to parts holding, obsolete parts and temporary solutions.
• Driving problem solving, including identifying key and common issues, and developing effective solutions cross functionally.
• Provide exceptional service and standards, demonstrating clear year on year reductions in our cost lines.
• Provide a national view of Refrigeration compliance and legal issues to senior stakeholders with defined actions for resolutions and improvement.
• Investigate KPI trends and develop plans to deliver year on year improvements.
• Building effective relationships and communicating clearly with stakeholders, managing expectations where required.
• Leading and implementation of technical improvements and projects across the category
• Delivering great standards across the estate and ensuring compliance to all internal policies and applicable legislation.
• Developing and delivering an annual improvement plan.
• Ensure that the execution and close out of planned maintenance and reactive tasks is to a high professional standard.
• Support internal and external refrigeration teams with availability and summer plans

Key people and teams I work with in and outside of Tesco:

• Retail and Maintenance Stakeholders
• Extended property teams
• Retail Operational Risk and People Safety Managers
• External Contractors
• Lead Maintenance Manager
• Maintenance Support
• Delivery Team
• TAMS
• Central Engineering
• Field delivery teams

People, budgets and other resources I am accountable for in my job:

• Circa 3600 retail stores
• Contractor Performance in Refrigeration
• PM development
• Consistent delivery standards through the regional technical managers*
• Cost reduction for category

You will need
Operational skills relevant for this job:

• Communication and stakeholder management
• Building internal and external networks
• Analysis of data to achieve timely decisions
• Computer literacy - EAM, Office 365
• Change management
• Advanced problem solving, including root cause analysis
• Project management
• Technical report writing

Experience relevant for this job:

• Considerable and demonstrable Leadership, Technical and Maintenance Engineering experience
• Experience in a similar scale remote / site maintenance engineering business
• Effective multi-directional influencing skills
• Senior stakeholder management
• Qualified in Engineering discipline / time served
• Advanced technical knowledge and understanding of Refrigeration Engineering, Control and Remote Monitoring Systems
• In depth knowledge of Gas Compliance Legislation
• Engineering Innovation
• Knowledge of asset life cycle management and maintenance methodologies
• Hold professional registration
• Refrigeration operation, maintenance, and compliance

About us
At Tesco Maintenance, it's our people that makeusoneofthe leading retail maintenance providers in the UK. Weoperate inover 3,500 Tesco and One Stop stores,distribution centres, Tescobanks andheadoffices, to deliver first class maintenance and engineeringsolutions andsupport.
With our comprehensive induction and ourtechnicalcompetency plan, weinvest intraining forour field colleaguestohave the right level of skills and expertisefor each roletoworksafelyandprovide first-rateasset managementacross our estate.Wecreate a culturewhereevery colleagueis competent, motivated andprofessional, maximising the level of support we offer to Tesco stores.
From multi-skilled, to technically-savvy technicians, we've got it covered. OurOperations andMaintenance Managers span the entirety of the UK; technically-minded individuals who support ourfieldengineersto get the job done.Our Engineering teamwork to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security tosustainability.
Everything we doin Tesco Maintenance is focused on supporting continuous improvement tothe overall shopping experience for our customers.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .