蚂蚁国际-Risk Operation Senior Analyst-WorldFirst Risk Management Team-WF International Risk Management-EMEA Risk Management

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Job description

Job Description:

Within Ant International, our team is dedicated to ensuring the safety and compliance of the Worldfirst product, which offers a multi-currency account and related services to help businesses manage cross-border transactions, reduce currency conversion risks, and simplify international payments. By leveraging multi-dimensional transaction and behavioral data, we develop risk management solutions, explore cutting-edge AI technologies, and actively and agilely address dynamic, complex, and evolving challenges related to account theft, fraud, abuse, money laundering, and other risks, as well as balance user experience. We are seeking a Risk Operatioin Analyst with practical experience in handling different types of risk cases, strong sense of the business, and want to be a part of the evolution for the next generation of risk management solutions.

Key Responsibilities:

• Primarily support Worldfirst's risk operations in UK/EEA, deeply understand the cross-border trade and payment business models, and independently handle daily account and transaction risk investigations, qualitative assessments, and resolutions to ensure the business maintains a consistently low risk level.

• Analyze risk patterns to identify emerging fraud trends, organize relevant analyses, write operational reports, and drive continuous improvements.

• Participate in the development of new products and business processes, and quickly develop or update SOPs based on the business and risk management requirements, while also provide training to operation specialists.

• Continuously identify business and customer pain points, and design intelligent operational solutions from data-driven and product-oriented perspectives to enhance operational efficiency and customer experience. Coordinate resources through cross-team collaboration to implement these solutions.

• Maintain effective communication with business teams and coordinate joint investigations and risk assessments across departments.

Job Requirement

Qualifications:

• 3+ years of experience in fraud or financial crime investigation; prior experience in cross-border collection and payment institutions, banks, or consulting-related industries is preferred.

• Strong project management experience, excellent team collaboration skills, and the ability to work under pressure.

• Demonstrated ability to think independently, summarize findings, and possess a strong sense of curiosity and self-motivation to proactively identify issues, propose solutions, and follow through on their implementation.

• Excellent English communication skills, both spoken and written; fluency in Chinese will be a plus.