LSMS & Facilities Manager

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George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don't meet every single requirement? Studies have shown that women and people of colour aren't as likely to apply unless they meet every qualification of non specialist roles.

We're dedicated to building a diverse, inclusive workplace, so if you're excited about this role and meet our values, but your experience doesn't align perfectly with everything in the Job Description or Person Specification- apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Job Title: LSMS & Facilities Manager

Hours per week: 37.5 hours per week

Perm/Fixed Term: Permanent

Salary: £47,342-£50,056 per annum

Please note if you commence in post prior to October 2024, you will be paid in line with 2023/2024 agenda for change pay scales.

Closing Date: 12th October 2024

Interview Date: 22nd October 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

In particular, the LSMS will lead on:

The effective day-to-day operation of the security, portering and switchboard staff, waste management, traffic control, car park operations, accommodation and linen which impact across the whole Trust.

The proactive and reactive operational security management of property/asset protection as well as dealing with violence and aggression against staff, patients and visitors ensuring that preventative control measures are put in place.

The development of Trust and Departmental operational security policies and guidelines, through the interpretation of complex legislation, national guidance and confidential inquiry reports.

Maintaining positive working relationships with police and criminal justice services.

The planning, development and introduction of change for the Security Services Department as Trust and service needs require.

Working for our organisation

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Detailed job description and main responsibilities

Acting as a point of contact for the Technical Services Department in a customer facing role to promote the role of the Security Department across the Trust.

Providing general security advice, information and guidance to all grades of staff and Trust clients, to gain their agreement and co-operation to enable staff to undertake their work efficiently and effectively.

To assist with security related risk assessments in all areas of the Trust to identify security weakness and formulate action plans to improve security, and be an integral part of the risk management strategy working closely with the Health and Safety Officer, Estates Fire Adviser, Head of Governance and the Risk Management Team to ensure a consistent approach to risk management:

To assist with interpretation of statutory legislation and advise on the required standards necessary to ensure compliance within the Trust.

To undertake:

Routine and advanced sickness management to include reviews and the setting of targets.

Performance Development Reviews.

General counselling, arranging support where necessary.

To ensure that security, portering and switchboard staff completes their duties in accordance with Trust Operational Procedures and monitor performance. Formulate action plans where improvements are necessary.

Please note that this list is not exhaustive, for more information please find that the full details can be found in the attached Job Description and Personal Specification.

Person specification

Experience and Knowledge

Essential criteria

• Significant experience of delivery practical skills training to groups
• Extensive experience of security and personal safety risk assessment
• Extension knowledge and experience in security and personal safety theory and practice, achieved through experience in an appropriate setting and maintained through research into current best practice and future developments
• Experience of formal investigation and report writing within the boundaries of confidentiality
• Minimum of five years experience in related areas of security management
• Minimum of two years management experience in a managing large staff groups.
• Technical knowledge in relation to security, portering and switchboard services.
• Knowledge of the statutory requirements governing the provision of security within the NHS.

Desirable criteria

• Experience of working in the NHS and good understanding of its processes

Qualification and Professional Training

Essential criteria

• Degree in a related subject or Equivalent experience gained in the subject
• Accredited Security Management Specialist, minimum of foundation level training for LSMS
• Recognised training/Teaching qualification or willingness to gain
• Evidence of continuing professional development and acquiring new skills/knowledge

Skills & Abilities

Essential criteria

• Understanding of the legal and court system in relation to criminal prosecutions and civil actions.
• Technical knowledge of security and personal protection equipment and systems.
• Experience of analyzing complex information and presenting to a wide range of audiences.
• Competent in de-escalation and conflict resolution techniques
• Ability to work with people in a distressed and vulnerable state to obtain accurate factual and relevant information.
• Ability to work as part of a multi-disciplinary team with staff in other specialist areas, departments and care groups
• Ability to analyse complex factual and technical information, make recommendations and take appropriate actions.
• Numerical skills including the ability to produce and interpret incident statistics
• Competency in the use of Microsoft Office and confidence to use other software applications.
• Excellent written and verbal communication and presentation skills.
• Ability to work within set timescales and deadlines.
• Good organization skills.
• Interviewing skills or willingness to gain.

Personal Qualities

Essential criteria

• Calm, friendly and approachable manner.
• Pro-active and enthusiastic approach to service delivery and development.
• Flexible approach to the needs of the service and adaptable to changing needs.
• Willingness to become part of a close knit team.
• Ability to work using own initiative and organize own workload without supervision, allocating work as necessary
• Ability to respond urgently to incidents and the requirements of the role.
• Ability to travel as required.

Other - specialist knowledge

Essential criteria

• To be the trust lead specialist in this field
• The ability and experience to work autonomously, in accordance with NHS Protect guidance, statutory requirements and Trust policies and procedures
• Specialised knowledge in relation to the management of security risks
• knowledge of security related legislation and relevant Codes of practice, Risk assessments and Health and Safety legislation.
• Knowledge of the statutory requirements governing the provision of Security within the NHS.

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual - taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Facilities Manager LSMS (PDF, 840.3KB)
• Facilities Manager LSMS (PDF, 456.6KB)
• Facilities Manager LSMS (PDF, 648.5KB)
• Functional Requirements (PDF, 620.0KB)