Loss Prevention Manager

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Loss Prevention Manager

Job Introduction

As a Loss Prevention Specialist you will:

• Partner with the Inventory Specialist and Security Manager in store, to deliver the new Loss Prevention & Security strategy across all areas, and all teams within the store.
• Positively engage, inspire and business partner with Department Managers, Sales Managers and Team Members, to identify the root causes of stock loss, and build effective action plans to reduce loss.
• To design, trial and continuously improve methods of stock loss reduction in store, collaborating with other LP Specialists as guided by the Senior Loss Prevention Manager.
• Build and maintain a positive culture, awareness, and appreciation for Loss Prevention in store. Build a cross-functional commitment and collaboration for stock loss, where everyone can, and wants to make a difference.
• Innovate and implement new process and controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.
• Partner with store Security Manager to optimise Security resources to prevent loss and crime in all locations.
• Trial and test new Product Protection methods and technology on behalf of the Senior Loss Prevention Manager
• Partner with Inventory teams to develop an expert, comprehensive and current understanding of stock loss for the store.
• Act as the subject matter expert for all matters relating to Loss Prevention, including but not limited to; Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.
• Work as part of a collaborative LP&S (Loss Prevention & Security) team, in driving positive and sustainable change throughout Selfridges to protect our People, Property, Profitability & Reputation.
• Drive a culture of Loss Prevention across the store.
• 'Find and fix' specific stock loss problems in a Top 10 focus approach.
• Optimise all resources, internally and externally to deliver the wider LPFS strategy, as agreed with the Senior Loss Prevention Manager
• Passionately and effectively embed the Loss Prevention strategy for the store
• Lead a balanced and proportional approach to problem solving.
• Innovate and implement new controls that reduce stock loss in all areas, whilst returning on investments, such as Process Improvement, Policy and Procedure or Product Protection.
• Lead the validation and escalation of Product Protection compliance.
• Build effective relationships with all relevant external parties: Police, National Crime Agency, Crime Prevention agencies and Partner with other Retail Loss Prevention leadership in identifying and sharing best practices.
• Act as a subject matter expert for all matters relating to Process Improvement, Loss Control, Policy and Procedure, Training and most importantly Stock Loss data.
• Maintain a positive culture of Loss Prevention for the store

A bit about you:

• Naturally pragmatic and solutions-lead.
• Analytical and data-driven, who formulates opinions and decisions based on data.
• Experienced in developing and embedding effective Loss Prevention / Shrinkage strategies in a retail environment.
• Experienced in developing effective Loss Prevention policy and procedure.
• Highly engaging with the ability to influence, and inspire change.
• Ability to influence multiple stakeholders, and an engage people at every level of our business.
• A good knowledge of inventory or loss prevention techniques an advantage.
• A collaborator, who has energy and passion that can inspire others to join their mission.
• An example of our values, a trusted and respected colleague

Selfridges