Logistics Assistant Continuous Improvement Manager

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Job Description

NB The role will be based from one of our Logistics hubs (Bradford, Castle Donington or Welham Green) but most of the time will be spent working in partnership with our 3PLs on sites across the country so the successful candidate must be prepared to travel.

What's in it for you

Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement!
• Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day - A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes

What you'll do

Your key accountabilities will include

• Through robust data analysis of key data, and working with 3PL teams, identify and deliver improvements at site and network level
• Report on progress to plan, collaborating closely with 3PL teams, finance and Operations Managers to validate benefits, understand viability of solutions and align all business partners to agreed output
• Create and manage a forward pipeline of opportunities to maintain momentum on benefit delivery annually
• Ensure all products are launched correctly, with the right level of communication and engagement is in place, and track the change results
• Identify benefits & impacts, mitigate risks & issues, and deliver the operational change required for each product

Who you are

Your skills and experience will include

• We will help the successful candidate develop some of these skills on the job and will provide training as and when the need arises but the core skills we are looking for are:
• Excellent written and verbal communication skills. With the ability to simplify messages, and influence across multiple teams throughout the business
• Confident in dealing with daily ambiguity
• Self-motivated with the ability to manage a wide objective portfolio and being able to focus on what's most important to support timely delivery on a weekly basis
• Strong ability to use logic and data to back up recommendations and drive actions, including a good knowledge of Excel and PowerPoint

Everyone's welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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About Us

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.

About the Team

Our Logistics Teams are right at the heart of our ability to deliver the products our customers want through a service they love. As shopping habits continue to change, it has enabled our transformation into a truly multi-channel retailer. Milestones include the development of our own platform to give us greater control; the creation of an E-Commerce distribution centre; international websites and in-store technologies to improve the customer experience. We're transforming at M&S and this role is a great opportunity to make a significant contribution to our success!

Great marketing ensures we offer an inspirational and effective customer experience, which means we must understand how our customers want to shop our Clothing & Home products and present them in a compelling way - be that through store environment, packaging, POS décor, email marketing, social media, communications and SEO.

It also helps us build great relationships with our trade partners to make sure we build profitable partnerships that increase brand and category growth.

With a huge focus on how we use data to drive sales and improve customer experience - we're super excited for what's to come. As we continue to transform our Clothing & Home business - the sky is the limit and this role is a great opportunity to make a significant contribution to our success!