Logistics and Export Manager

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EXCLUSIVE NETWORKS | Introduction

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Our benefits include:

• 24 days holiday plus Bank holidays, increasing with service
• Your birthday off
• 10% Bonus scheme
• Volunteer Day
• Hybrid Working
• Ongoing learning and development
• Health care scheme
• 5% Matched pension scheme
• Beer fridge Friday and quarterly social events
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave and more...

DUTIES AND RESPONSIBILITIES | About the role

As the Logistics and Export Services Manager you will, manage all commercial aspects of Compliance and Shipping for Exclusive networks and ensure the successful management of the drop ship services for our customers.

Collaborating with the Warehouse Manager you will ensure the Sustainability of the warehouse function and support export services to ensure targets and SLA's are met. Develop strong relationships with our external partners, negotiate logistics services with suppliers to ensure value for money and a high level of Customer service is provided to our customers.

As the Logistics and Export Manager, you will:

• Educate and train all staff on the need for export licenses and export rules and regulations
• Co-ordinate global shipping projects from quote stage to final delivery
• Run monthly reports for both import / export compliance and measuring SLA's for third party service providers.
• Responsible for export license procedures and documentation in accordance with ECJU requirements
• Maintaining database of products, weights and dimensions, ECCN & HTS codes
• Ensure stock management targets are met
• Ensure Commercial Logistics P&L targets are met
• Build lasting relationships and negotiate with vendors and customer
• Report on and improve processes to ensure quality and efficiency of services
• Identify ways of improving sustainability across Logistics and Supply Chain functions
• Resolve any arising problems or complaints, implementing new processes to reduce future problems
• Maintain metrics and analyse data to assess team performance, set and monitor objectives and implement improvements
• Comply with all regulatory controls for importing into the UK
• Adhere to all global controls for the movement of dual use product for our global deliveries in accordance with our clients expectations and capabilities

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Logistics and Export Manager, will have:

• Have a strong Export background, ideally with in IT distribution or the channel with an understanding of providing logistics as a service.
• Either have management experience or looking to take a step up into a management role
• Global logistics and import and export experience
• Experience of Export Services and Compliance
• Experience of Warehouse and Stock Management
• A good understanding of the management and risks of Warehouse Operations
• Excellent attention to detail with strong reporting and analytics experience
• Ability to build internal and external relationships with a proven track record of negotiation
• Be a personable and confident team player with excellent business acumen
• Work well under pressure with good time management and the ability to prioritise
• Confident user of all Microsoft Office packages and ERP systems - Microsoft NetSuite experience would be beneficial

Preferred skills and experience:

• Previous experience working in IT distribution
• Experience of shipping Dual Use controlled product from the UK with an understanding of UK Controlled list and US EAR regulations

WHO ARE EXCLUSIVE NETWORKS? | About the company

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

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