Locality Manager (AKIN to Deputy Operations Manager) - Transitions Team

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Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Do you want a rewarding career in care where you can really make a difference everyday?

We are looking for a Locality Manager which is essentially a deputy for our Operations Manager. The ideal candidate will have experience and knowledge of being a service manager for at least 2 years to ensure they can support our service managers effectively. You will need to be a driver, be flexible and adaptable under pressure and most of all have care and compassion for our customers to ensure they live their best life!!

Reports To: Operations Manager

Direct reports: Service Managers

Purpose of the job:

As a Locality Manager you will lead the management of a specific services, ensuring our care and support services focus on the rights of customers, enabling them to lead a fulfilling life, promoting independence, choice, inclusion and ensuring care is delivered with dignity and respect at the heart of what we do.

With overall accountability for ensuring the service meets all standards set by the regulator (CQC) and other recognised bodies, as well as locally determined performance targets, the Locality Manager is responsible for the delivery of high-quality services.

You will ensure that, as a Locality Manager, you will manage services and staff and make decisions to effectively support vulnerable people with a broad range of needs. You will be responsible for promoting individualised options for the care provision we deliver and ensure adults at risk are protected in their everyday life.

Key duties and responsibilities:

• Planning and Organising
• Effective communication
• Managing customer information
• Reporting - CQC Requirements
• CPD
• Leadership Skills
• Policies and Procedures - Compliance
• H&S
• Budgets
• Resourcing Planning

If you are looking for variety, want to work with passionate people, have a resilient nature and great at communication we would love to hear from you!

In our latest inspection, we were rated GOOD by CQC!

If you are Honest, Effective, Aspirational, Respectful and Trustworthy you're our kind of person.

Alongside being part of something amazing, our employee benefits include:

Extensive training and development - we will support with health and social care diplomas together with the care certificate

28 days' annual leave (inclusive of bank holidays) rising to 33 days after 5 years

Access to 24 hour Employee Assistance Scheme and trained mental health first aiders

Discount card for high street and online retailers

Employee 'Refer a Friend' scheme

Long service awards

Sick pay

Life assurance scheme

Staff recognition awards

Work mobile

Mileage rates

Enhanced pay for Bank Holiday and certain shifts

Flexible shifts

Company pension